Customer Ratings & Reviews
- Model:
- WDBYVG0010BBK-WESN
- |
- SKU:
- 6356886
Customer reviews
Rating 4.7 out of 5 stars with 2648 reviews
(2,648 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the My Passport 1TB External Hard Drive for its ample storage and ease of use. Users appreciate its overall performance and convenient size. Some have noted its speed, price, USB capabilities, and compatibility. However, a few users have expressed concerns regarding the instructions and software.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice but like every other
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should come out with different colors or designs, so they dont look like every othe black plastic piece of tech.
I would recommend this to a friendRated 4 out of 5 stars
Works great does what i needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great just a little hard to set it up Would recommend to anyone to get . just hard to set up
I would recommend this to a friendRated 4 out of 5 stars
did the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD - My Passport 1TB External USB 3.0 Portable Hard Drive with Hardware Encryption (Latest Model) - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Reveiw
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I need it for .............................
I would recommend this to a friend Rated 4 out of 5 stars
good but not as good as passport ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good but not as good as passport ultra which was not available. indicator light was not as bright as ultra.
I would recommend this to a friendRated 4 out of 5 stars
Works very well keeps backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive works very well although the documentation is lacking for someone that is not a techie
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit of a pain to set up for Max but so far so good!
I would recommend this to a friendRated 4 out of 5 stars
It is fine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase Date: 9/15/2019-it is ok, I wish I would have returned it within the time frame though. It is ok.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but we decided it was not “big” enough and exchanged it for a 2 terrabite.
I would recommend this to a friendRated 4 out of 5 stars
good to have as a backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this when trying to recover data from old laptop. Will also use it with my new MacBook
I would recommend this to a friendRated 3 out of 5 stars
just wanted a backup device
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended for my use since I didn't need a lot of space for backup. However, I could not figure out how to set it up on my Macair. Even a friend who is more tech savvy couldn't do it. I had to take it to a computer store to install the software. Now that I've figured out how it works, I guess it is. But I wouldn't know how to check.
No, I would not recommend this to a friend- Pros mentioned:Storage
Rated 3 out of 5 stars
Fine product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine product for saving pics. Would buy this product again maybe.
I would recommend this to a friend Rated 4 out of 5 stars
Good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my android phone. Too much power required. Returned no problem
No, I would not recommend this to a friend- Cons mentioned:Instructions
Rated 3 out of 5 stars
Difficult to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions came with the hard drive, not even an on line Manuel!
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great for holding pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this with our new laptop. We transferred all our pictures from our old laptop. Quick and easy.
I would recommend this to a friendRated 4 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This portable hard drive is a great product. However, it did not come with any instructions.
I would recommend this to a friendRated 4 out of 5 stars
WD External Hard Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad recommended this so I assume it fulfills my needs.
I would recommend this to a friendRated 4 out of 5 stars
Storage drive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New portable hard drive purchased after my old one kicked the bucket.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you. Have not reviewed device to date. Am working on it
I would recommend this to a friend Rated 2 out of 5 stars
No password protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second WD Passport and the first one was great but I outgrew it so I bought this one. WHAT A MISTAKE THAT WAS! I had to enter a password which I thought was for password protection but turns out it’s not. Seems there’s no way to easily add password protection to this WD model (or maybe not at all). I asked for help but the response I got was blah, blah, blah, passport, blah, blah, blah… go to this link to see how to MAYBE do what I asked. What’s the point of a device with personal information and files that you can’t password protect? If I hadn’t passed the 14 day limit, I’d return it but, instead, I’ll erase it and use it as a shiny paperweight. Thanks for nothing WD and Best Buy.
No, I would not recommend this to a friend


















