Customers love the My Passport 1TB External USB 3.0 Portable Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and the reasonable price point. While some found the instructions lacking, the overwhelmingly positive feedback highlights its user-friendliness and overall value. The positive aspects significantly outweigh the minor criticisms regarding the included software and documentation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,573 reviews
Pros mentioned:
Size
Rated 5 out of 5 stars
Student
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
perfect fit for my laptop and New laptop case. Laptop originally only provides 250 Gigs.
I would recommend this to a friend
Rated 4 out of 5 stars
Basic solid state hard drive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use; good value for money; unfortunately, item quit working when dropped.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Failed Drive
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly one month after purchasing this item, it unexpectedly stopped working. Knowing how sensitive these drives can be, I always try to handle them carefully and avoid any unnecessary impact while running. Unfortunately, I mistakenly placed another drive on top of this one while transferring photos from one of my numerous backups, which ultimately caused it to fail. Despite only paying $55 for it, I truly did get what I paid for.
No, I would not recommend this to a friend
Brand response from Western Digital Team
Posted .
Hello,
We're sorry to hear about your experience, We recommend you to please let us know the entire problem in detail along with the error screenshot, so that the technical team can help troubleshoot and resolve the concern. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible.
Rated 1 out of 5 stars
Issue with wd passport external USB DONT BUY
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only lasted for about a year, has a issue in which you can plug it in your computer but it will not read it
No, I would not recommend this to a friend
Pros mentioned:
Size, Storage
Rated 5 out of 5 stars
Portable Hard Drive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The drive is small and easy to use. Capacity is plenty for my needs as I transfer files from an old to a new computer. The process for transferring was fast and efficient. I also appreciate the ability to protect the drive with a unique password to prevent risk of compromise.
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability, Size
Rated 5 out of 5 stars
good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s compact, easy to use, and the 1TB of storage gives me plenty of space. Transfers are quick thanks to USB 3.0, and it’s really reliable for backing up files. The black design looks sleek too! Highly recommend it for portable storage.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price, Storage
Rated 5 out of 5 stars
Satisfied
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this has been a incredible purchase! Very easy to use. Fairly inexpensive. Has alot of space. I purchased it for all my photos and i still have lots of space. Highly recommend
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
Great for externally storing photos/videos
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this hard drive with the intent of storing photos, videos and design files for a job. They were quickly piling up and taking up a good chunk of storage on my computer's hard drive, so I wanted a place to keep everything separate from my computer's drive. I've just started using this, but it seems it will work well for my needs.
I did have some frustration in the initial setup to make it possible to use this as drag-and-drop file storage (in the same way that you would use a USB flash drive to save and transfer files), rather than as a computer backup hard drive. From other reviews I'd read, I knew it was possible, but there were no provided instructions (hard copy or on-screen in the install), and I had to reference a couple of community chats and Youtube videos to finally sort out the setting that prevented drag-and-drop. But since then, this has been exactly what I needed.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price, Reliability
Rated 5 out of 5 stars
Purchased two
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really a great product in size, price and quality.
I purchased two. One for my MAC and another for my Windows work notebook. Both easy to format and backup in seconds the entire machines.
Easy to carry.
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability, Storage
Rated 5 out of 5 stars
Great Portable Hard Drive - Reliable & Easy To use
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hard drives are not all that exciting, but awesome when they are reliable and work as expected. This is a great portable drive with plenty of storage. Plugs in to the TV and works effortlessly to share photos and movies with friends and family. It just works flawlessly and is great when you need to move or share files. No external power supply and the small size also make this a great portable drive. If you need portable, reliable, and easy to use storage, this is the one. I definitely recommend it and will probably be purchasing another in the near future with more storage.
I would recommend this to a friend
Pros mentioned:
Reliability, Storage
Rated 5 out of 5 stars
My backup buddy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The WD hard drive is reliable, fast, and offers great storage capacity—perfect for backups and everyday use.
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability, Storage
Rated 5 out of 5 stars
Unbeatable Offline Storage
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Passport External USB was just the beginning of my purchases leading up to the purchase of a new laptop. First and foremost it is 1TB of space which is essential for all my photos. It is easier to use and more substantial than a thumb drive - although they are still useful - but for large amounts of data one does not want to lose to free up disk space the Passport is unbeatable.
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability, Size
Rated 5 out of 5 stars
Super easy, life-saver!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a work trip I noticed my laptop was beginning to die so I went and found this 1TB backup.
Easy drag-and-drop... 20 min later, everything was saved.
The next night, my laptop died.
I plugged this into my new pc and moved everything over within minutes.
This travels with me everywhere now when I do trainings out of town... saved on cloud as well as hardware.
Tremendous value!
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability
Rated 5 out of 5 stars
Plug and Play
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up. Plug it in and can move things over pretty much immediately. Have always had good luck with Western Digital products.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size, Storage
Rated 5 out of 5 stars
My Treasure
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My first time buying an item to save my treasure (pictures and videos) can hold alot and is so small too. In love with it! Easy to use
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
Super easy, reliable, great option
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Such an amazing option for some quick extra space until you can take apart your pc. Have had it for over half a year and haven't had a single problem. Super simple too! Just use the provided chord to plug it into the pc and boom!
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
DRIVEATTACH
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was so easy to purchase, connect and utilize for a 12yo. Made his Stormworks program function much better and he is able to save everything he makes without fear of frustrations without always having enough room
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability, Size
Rated 5 out of 5 stars
Good Value External HD
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. Compact size is convenient. Can be used with PC or Mac. It comes formatted for PC, so If you need to use it with a Mac, change the format before storing any any files.
I would recommend this to a friend
Pros mentioned:
Ease of use, Reliability, Storage
Rated 5 out of 5 stars
Passport Hard Drives Work Great as Backup Drives!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer was at Geek Squad because it suddenly wouldn't come up to desktop. I knew from previous Geek Squad visits, that my files needed to be backed up. I asked them for something like a Passport and I got just what I wanted. It's a small 1 TB hard drive that works really well.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
WD USB 3.0 1TB Hard Drive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this Hard Drive It really took a load off my hard drive
I had over 1400 Pictures and Videos.
It's great if you need extra storage space
Is convenient just plug it in A 3.0 USB.
I recommend this I gave it five stars.