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Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2627 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,627 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a ton of data, easy to carry and access. I use this almost everyday and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A portable backup to back up my other portable bac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one Passport Portable Hard drive (the "Ultra") and want to take it with me when I travel. So, I bought this one to back it up and leave at home just in case. I copied the older one to the new one which was easy and trouble free. All my work (years and years worth) is now safe (or, at least, safer).

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Straightforward and easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very straightforward installation, needed an additional Time Machine drive as my previous one filled out, its my second one and works wonders

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Extra memory is always a good thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device had no trouble pairing with my devices (via a usb 3.0 cable) and the memory price value is very good. It’s small size is also perfect for taking with you for those larger files for people who have to have multiple copies of more than just pictures (in my case blueprints that require a certain format) for work etc.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for consoles especially for those who like playing multiple games

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. great for document storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed and easy to use. I am now able to get a lot of files, etc off my laptop so that it can work faster. Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast drive for backup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Higher price than Amazon but walked out the store with it in hand, Price difference worth the get it now.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Western Digital has great storage products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital hard drives have always been my go-to for when I need extra storage space on the go would recommend this for travelers

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive was just what I was looking for. Excellent product at a very affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    I continue to favor WD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great for over a year. As a former Seagate Technology employee, I continue to favor Western Digital drives over Seagate. Never has a WD drive failed on me. Can't say that for the other as I have had 1 SCSI drive and 2 ATA drives fail.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive by WD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple product that simply works. Fairly intuitive to use but we did need to pay attention the Windows prompts at times.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    ADDITIONAL STORAGE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD IF ADDDITONAL STORAGE IS REQUIRED. NOT SURE IS NEEDED IF YOU HAVE CLOUD STORAGE AVAILABLE ON YOUR COMPUTER.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable Potential

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My text files are always gobbling space. Now I have space to keep them in order and I can take them with me where I need to go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line and received the next day! Lot's of storage for photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very quick to copy over files. Made a backup copy of almost my entire laptop in under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well for me. I need to safe many different items on portable hard drive. Will tell everyone that it great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Mini storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today’s camera’s having such high megapixel capabilities and 4K video . You don’t want to have your computer hard filled up with the massive size files . I use this mini hard drive for storing vacation photos and video’s . It is not hard to have 80 gig of photos and videos from One vacation memories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works for backing up everything you want . Alot of storage on this and well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Suite my immediate needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to send my laptop in for repairs and was afraid that I would lose my data during the repair. The Geek Squad agent suggested the purchase of this external hard drive to save my data. It worked great and I had the confidence that I would have all my files preserved during the repair.

    I would recommend this to a friend