Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2627 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,627 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    "Movie Storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage device! 1st one would not read though. I returned it for another one (without any hassle from BB). 2nd one works like a charm. I use it to store all my movies in mp4 format!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff helped me pick a drive for my Apple computer to increase my external storage space because I was concerned I would not have enough space on computer. I didn’t want to go up to next level internal storage due to price so staff helped me with alternative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    five star all around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very compact for the amount of storage I have gained

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport works great and is easy to use. All I needed to do was hook it up to my USB Hub and then start using it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has been nothing but reliable for me. Having used it for 2 years now, it's never failed and is still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product exceeded all of our expectations. I would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard Drive and PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this for his PC for more space he hasnt complained so to me this is a good sign.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a plug and play tool. Easy to use and good capacity if you compare with the price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    storing my TV shows perfectly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged this unit into the back of my new Sling TV "Air TV" module, told it to format, and it went right to work. It now holds dozens of episodes of my wife's favorite cops-and-robbers shows, and will store hundreds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my back up needs . Was a great recommendation by the sales person.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    1 TB External Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 1TB External Hard Drive for the purpose of backing up and safeguarding our computers in case ov a virus, a computer crashes or lost/stolen. I find it safer to save important information to an external device than a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Worth thw price

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have been using this to store thier fave movies, and up to now its still in great use:)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my current storage needs. Loads fast and easy. Might be because of the devices I use it with but works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Pretty good external drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up some files from a computer I was going to be reformatting, the drive had plenty of space for my needs and being USB 3.0 it was fairly quick transferring my files to the drive. All in all good it’s a good drive that does it’s job at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Looking for backup

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with back up performance and speed. Happy with our choice. Sales person was very helpful with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    External hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my laptop needed 'repairs' the Geek Squad guy told me they needed to do a backup before they attempted the repair 'just in case'. He picked out this Ext hard drive and said it was good. It seemed to handle all the files OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy Best Buy directed to get this. It's helping me save documents worry free.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good value, large capacity.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i originally thought they only came in max 4TB, which was unfortunate because I needed to back up 4.4TB, so i figured id need to get a big boy hard drive. Lo and behold I see this model, and so i ordered it. Not the fastest drive of course, but as far as archiving it's fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New vs Old

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As it turns out I didn’t really need it. We just went ahead and bought a new one & had the stuff transferred to the new laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Joe Jagunich

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Passport. My first one was for my MacBook Pro. This one is for my PC. Just plug in and with a couple of clicks, Passport does the rest. It is easy to update, and you can set a schedule as to when you want Passport to back up your computer.

    I would recommend this to a friend