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Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2627 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,627 reviews
  • Rated 5 out of 5 stars

    Best Buy Agent Lafael was the greatest Help!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to give a shout out to Lafael the Best Buy Agent who helped me make this purchase. He was extremely knowledgeable, took time to explain things to me, was very patient, kind and helpful. He truly went above and beyond. I love the product he recommended and it was exactly what I need to solve my business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good amount of storage. Fills quickly with pictures. Easy to connect with laptop

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough storage to put my vlogging videos on so my camera storage can always be free!!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Backup Hard Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to back-up my MacBook Pro. At first I was worried I had purchased something that wouldn't work, but I just needed to format it. (That's the reason for the reduced rating.) It has worked beautifully for me since and I have been able to restore everything I needed. This was a good purchase though it took a little more effort to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this external hard drive on sale and it's great. There's really not much else to say except I'm glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very straightforward and easy to use. I purchased for my daughter to play her SIMS on her laptop, she loves how fast it allows her to move

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is a good way to keep all my data so it doesn’t take up space on the computer hard drive. This way the hard drive is just taking up by all the apps like Microsoft 360.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Perfect size and prize

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Fast transfers. Great price. Exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does Not Overheat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does not overheat. I use this for gaming and just plug it right into my console. No fan or external power source needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport 1TB external hard drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of being able to back up my data on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have just in case you loose your information on your computer. The only problem I had is the cord did not work without an adapter for my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to use and my blankets can fit in there

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great size!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the physical size and the storage size! Very portable, easily switch it between devices if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well needed to back up all of our photos. looking at buying another one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this product very easy to use and at a reasonable cost. I highly recommend it if you're looking for a back up for your documents! It's a great size (not too bulky) and a helpful addition to my computer support.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Passport Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I have purchased this and storing memories. Works very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable hard drive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to store my data Safely in this drives and I will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and Portable. Very good product in 1TB category.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid External Storage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price! Easy to use and have had non problems.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Full disclosure- I am not using it to regularly back up my hard-drive, only as a backup for a lot of GoPro video I took which was slowing down my hard-drive! So far so good!

    I would recommend this to a friend