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Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2627 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,627 reviews
  • Rated 5 out of 5 stars

    Excellent and fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard disk was excellent to use file transfers were crisp and fast. No lag or anything. Really enjoyed the experience of the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Emergency Backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in an emergency when my computer was corrupted. This product is more compact then my other one which makes it easy to carry in my purse.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up all my information in my old computer and it worked great. The information stays on their and you can reuse. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS told me that the old external hard drive needed to be replaced. The agent suggested a model and I said get it while my PC was with the GS. It's working like a charm. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Storage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great way to transfer and store a lot of data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good storage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage device, easy to set up and easy to use, just plug it to your computer and it detected fast you can take out file or put in easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for extra work. Recommen for student who want extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Picture backups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I’ll always have the moments saved for our family

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, is small, and compact. The only option for getting my photos from my old external hard drive they tried to recover.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as expected. I have two and would by another if needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of Use hard- drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the easee of this plug and use hard drive. Im capable of storing my photos here so I dont slow down my PC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. Setting up a password to protect my private information was also easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed , because I lost everything on my old computer without a backup

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent remote-hard drive product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Solid, well-protected, and reliable. Fast enough to make backing up many and/or big files a breeze. Just plug it in and it is ready to work!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of storage, plug & play easibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and play makes storing anything (including pics of your friend's mom) a snap with plenty of storage space (for pics of your friend's mom).

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD MyPassport 1TB External HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a reliable, safe HD for a back up from our relatives computer. This fit the bill nicely. We are pleased with the performance. Plus the Geek Squad is most helpful, as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Accessories for my Lenovo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is frustrating that it is harder to find a cd/dvd drive built in anymore but this particular external drive synced up to my mew Lenova laptop quickly and has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really needed this for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great needed it for college for my classes

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    External memory

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wd passport hard drive helps to keep extra files kept in a safe place so I don't have to worry about losing any thing in my recycle bin in my computer or so that my computer won't end up filling up with too much files in the computers' internal memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is just what I needed to work with my new hp desktop.so far so good.thank you Best Buy for helping me

    I would recommend this to a friend