Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,626 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    1T

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the same hard drive all the time it’s easy to manage and works well with windows and apple

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase so far, its durability and reliability is highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great for backing up your important files & photos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use as a backup drive. Easy pickup at the store, delivered to me at my car. Easy to setup, plug and play does all the work. Reliable drive at the ready whenever you are. I highly recommend this drive, WD makes the best I've used yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 4 out of 5 stars

    Great external hd drive for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small . Fast . Easy to use. And it's not very heavy too. Very well priced.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I only own Alienware

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Alienware as it is very fast has a full terabyte of memory and the apps i use can definitely keep up in real time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    I really like this device

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smaller capacity external drive to back up certain files from my computer This is perfect. It is fast, was easy to set up, and was reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact external drive. Experiencing very little to no problems downloading my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had no negative issues, simple to use and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable external hard drive was easy to connect, and it has given me some peace of mind that I will be able to save important documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great External Storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and Play device. Good deal for the price Used as external storage to carry information to multiple locations

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Honest review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device.. was able to get my computer backed up onto it and install my windows 11. Great for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for both my pc and my macbook originally set up and portioned with my macbook which made it super easy also allowed me to easily create two partitions that can only be seen by my macbook. About to buy the 5tb as well that's how happy I am with this one

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Simple and Effective Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these external hard drives for my PS4 and Macbook Pro. They have easy formatting setups and very minimal work is required to get them to be compatible with the device that you have in mind. No complaints and it's a great amount of space for what I'm doing.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid device. Ive dropped it a couple times and still works like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my daughters gaming pc. She uses it to store all of her drawings she does on her wacom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good device

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the way it hooks right up to any computer for use and one TB of documents is a huge amount

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but it hasn't let me down when i needed to use it. Id purchase again! Holds a lot of information

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    It is small and seems to work well

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed to find that a 1TB drive could be fitted into this small a package. the initial installation software had to be dowloaded and I had to call their tech support get it working as the backup for my IMac. it seemed to have problems with it intermittently failing to do the backup. Then 'Mypassport' updated their software after 4 months and backups are consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great extra storage for phoros

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to store hundreds of photos from my old computer when I got a new Laptop. This device was perfect as it is small (about the size of a bar of soap) and great for traveling. And the best thing is it is easy to use. A great choice for storing things on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Smaller Hard Drive - More Memory

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not believe how small this external hard drive model was compared to the one I was replacing, especially seeing that the new smaller version could hold so much more. Amazing. I couldn't believe the price either.

    I would recommend this to a friend