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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 2648 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the My Passport 1TB External Hard Drive for its ample storage and ease of use. Users appreciate its overall performance and convenient size. Some have noted its speed, price, USB capabilities, and compatibility. However, a few users have expressed concerns regarding the instructions and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,648 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive. Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well. Easy to use. No major setup required

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Seems to be fairly rugged and survived a drop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used these hard drives often for many uses and I love the ease of use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fall in love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not fall in love with this product. There really are not enough options to secure the drive. It would be really nice if it could be locked and unlocked on demand without removing "ejecting" it from the computer. I'd like to see an update with options like an auto lock if my computer goes to sleep or even just a lock command if I'm done working on it but still want to work on other things on my PC.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi JenniferS, We are sorry for the inconvenience. Unfortunately, our security software does not work that way. The drive needs to be ejected for it to ask for password again if it is already unlocked on the computer. The drive may get ejected when computer goes to sleep but you need to unplug and reconnect the drive to be able to enter the password and unlock the drive. However, we will share your feedback with the relevant team so that they can look into it and come up with such a feature in the future. WDConnections

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use! Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved the ease and time of data transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this WD drive to back a windows 10 computer and then transfer the data to windows 11 computer. The process went smoothly. And it took less time than any previous move I’ve made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external drive for the price. Can’t speak to the longevity yet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice carry size, easy to store and keep track of, so far

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in size yet 1 terabyte of data. Great deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a hard drive for my wedding videos/pictures and this baby did the job

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very compact, sleek and does not take up much room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am used to this product, and I have been using it for many years now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Holds all my videos and photos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! I needed something reliable and easy to use. This is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's intended to do with ease of use. Plug and play at it's best.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great device. works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described and small physical size. would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good source fir storing your information.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our computer got old and we needed to backup all info on to this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was happy with item work great,easy to use,set up wast fast

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Adds much needed storage for PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily hooked up and formatted to PS4 for additional save data storage!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on this portable hard drive. Very compact and easy to store.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to have space on my low memory netbook

    I would recommend this to a friend