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$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,632 reviews
  • Rated 5 out of 5 stars

    Great customer service at the geek squad section

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. There was an error that occurred with the geek squad and they addressed this as soon as this was pointed out and everything was completed during the original estimated timeframe. I would definitely recommended Best Buy for its geek squad services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    WD - My Passport 1TB External USB 3.0 Portable Ha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and easy use works great, no problems with installing

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Be careful fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has enough space for pictures and videos just make sure you don't drop it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works exactly as it's supposed to - and the process of purchasing with Best Buy was fast and easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Storage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for what I needed. Able to back up all computer files with ease

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Excellent Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small drive it holds a lot of documents. something I need for the type of work I do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of confusing to set up but other than that it’s great. Really easy to travel with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    life savor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful to Jesus that i did not lose any of my stuff thanks to the techs that helped me and helped me out iam so blessed thank you Jesus and my tech support group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Provided solutions and made the experience quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but wasn’t the device I needed but overall it was pretty easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of the Geek Squad it was formatted and it is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    External hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good external hard drive. It has plenty of storage. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff members were very helpful and seemed well informed about products and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed item. I was not aware that I should have my computer information protected

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage, nice size, clean storage. Will transfer all the others to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick transfer speeds. Small, lightweight and works perfectly for time machine backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Does everything you need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    New external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, compact external drive. Used to rescue prior external drive. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product to back up all your files and data on to free up memory on your hard drive on your laptop. It also protects your files that are sensitive to be downloaded and saved to prevent hackers to get.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    PORTABLE HARD DRIVE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES THE TRICK FOR COPYING HARD DRIVE DURING REPAIR OF A LAPTOP.

    I would recommend this to a friend