Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.7 out of 5 stars with 2586 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the My Passport 1TB External USB 3.0 Portable Hard Drive for its ample storage, ease of use, and reliable performance. Many appreciate its compact size and the reasonable price point. While some found the instructions lacking, the overwhelmingly positive feedback highlights its user-friendliness and overall value. The positive aspects significantly outweigh the minor criticisms regarding the included software and documentation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,586 reviews
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Simple and Effective Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these external hard drives for my PS4 and Macbook Pro. They have easy formatting setups and very minimal work is required to get them to be compatible with the device that you have in mind. No complaints and it's a great amount of space for what I'm doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Extra Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great has helped with storing back up files and being able to go from one computer to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Professional Matters

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in criminal defense so I need a product that I can securely upload documents to, this does exactly that. It's a bit cluncky with the wire but overall the capacity is great, my documents are password protected and the upload speed is very fast. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for external storage. Compact and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup device.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Used to recover data from hard drive. This was the perfect backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Must have for extra storage

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry. Plenty of storage space for files and photos. Nice price when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard Drive

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to backup all of my notes and old pictures from college, easy to switch internal processor to be compatible with my Mac! lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    It is small and seems to work well

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed to find that a 1TB drive could be fitted into this small a package. the initial installation software had to be dowloaded and I had to call their tech support get it working as the backup for my IMac. it seemed to have problems with it intermittently failing to do the backup. Then 'Mypassport' updated their software after 4 months and backups are consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Smaller Hard Drive - More Memory

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not believe how small this external hard drive model was compared to the one I was replacing, especially seeing that the new smaller version could hold so much more. Amazing. I couldn't believe the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for Selective System Backups!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this drive for about 5 months. I use this device to perform weekly selective backups of my desktop. So far it has worked great. The drive is fast and has been reliable. I ended up ditching the included Acronis True Image backup software for something more configurable. Ended up going with Imperius Backup. Being only 1TB makes it a little tight regarding space. Since I am doing mirror selective (everything except apps) backups of a 1TB drive it has served its purpose well. If you want to keep multiple full images or incremental backups, you might want to go with something with a higher capacity. I would recommend this drive to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great needed a little space. Nice and compact, easy storage,

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    External drive

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Njce product and a reasonably price. Performing very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great extra storage for phoros

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to store hundreds of photos from my old computer when I got a new Laptop. This device was perfect as it is small (about the size of a bar of soap) and great for traveling. And the best thing is it is easy to use. A great choice for storing things on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product and people

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, works great, excellent customer service, great price. Thanks, all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Is faster than my WD Ext. Hard Drive (that I was told was fast because it was used for gaming).

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage for PS4 or anything really

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was running out of space on PS4 and had to either delete games or buy a new system, out of the question lol, so I thought why not get an extended storage device and I chose this one and it works great, definitely recommend this for any looking for more storage on any device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    hard drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive was irreplaceable when I had to change computers. It made life a lot easier! I love Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Passport is a quality product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable. Durable. Quality. Easy to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great design and package for such great value!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive! It reads/writes at a good speed, and very well built. It is durable and a cool looking designed. 1TB should be enough for most people unless you're in the video making industry. I am completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Portable hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment for the price. Easy to use as well.

    I would recommend this to a friend