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Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,632 reviews
  • Rated 5 out of 5 stars

    Backup your photos & work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up system for laptop. Never worry about the “blue screen if death” again. This will back up everything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    external drive with easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for backing up my mac book - easy - set it up in minutes

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to perform regular backups of my system. Works perfectly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra addition to comouter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to back up files and such. Wouldnt be without one

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient. Overall good deal at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good nice speed very easy to setup will recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it,but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this to go with my new chrome book. My one issue Issue is I was told it would work plug and play with the chrome book and I can’t seem to get it to be recognized by my chrome book. I checked the western digital website and there is no App that supports chrome book. This Being said I will now use it as a back up for my MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Useful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product For the price, works as advertised, okay pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Security than in Cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have another backup option besides the cloud

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no complaints great product good price

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    I purchased an external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working as expected. I back up as midnight daily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. Great value on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    nice and big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of memory so will be able to back up many files on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 1TB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with this Product, have purchased this model before and have purchased other flash drives from this manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Exactly What I Expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Functions as expected. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    I haven't made good use of it yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very compact compared to previous external drive I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product for the price. I have used WD products in the past but recent purchases (last yr) for an external hard drive, I have purchased Seagate. I love the sleek design and will purchase another for a replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external drive to back-up my desktop files. It worked perfectly the first couple of times, then the app began displaying an error message stating that I did not have permission to access the drive/files I was trying to back up. I tried everything I could to resolve, including opening the app as an administrator and searching for solutions online. Nothing worked. This has basically become junk, and I will have to buy another external hard drive. It will definitely not be a WD.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi GabrielD, We are sorry for the inconvenience you experienced. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Power in a little box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use as backup computer was able transfer file without any issue, this little magic box detect a corrupt export file saved my mac-book from possible malware virus. No problems thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Buy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Very Good Product !Buy This Product Will Have Elements The Number Of Videos On My Regular Computer Hard Drive!

    I would recommend this to a friend