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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 2648 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the My Passport 1TB External Hard Drive for its ample storage and ease of use. Users appreciate its overall performance and convenient size. Some have noted its speed, price, USB capabilities, and compatibility. However, a few users have expressed concerns regarding the instructions and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,648 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, have had more than one... would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Provided solutions and made the experience quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff help select best storage device for my needs that was easy and efficient to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed, works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended in store, needs this to transfer data from one laptop to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed item. I was not aware that I should have my computer information protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff members were very helpful and seemed well informed about products and services

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for space when needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot to save songs and pics before dropping off to be serviced....Good in a punch

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for pc backups. I have the 1TB and I do an image as well as file backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this to transfer all my files from old laptop as new laptop only had half the capacity of old one unbeknownst to me. it's a little annoying having to keep it plugged in, but I can unplug it if I'm not working on files in the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport 1TB external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP EliteBook that does not have a lot of space; but i love this laptop it's small backlight keys and so external drive helps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product I have had Passports in the past. No problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smalll, but efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive works great so far. Speed and no data errors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good inexpensive external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this device on my old computer. I decided since I was happy with how it worked on the old computer, I'd get one for the new computer. It has worked well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was small, sleek, useful (which was exactly what I wanted),

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Small External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use, just plug and go like a large capacity memory stick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daugher who is in school. It holds all her files as a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using as backup device., no worries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as a backup drive (Time Machine) for my M1 Powerbook. No troubles at all. My only wish is that it connected with USB-C. I did reformat it before I used it and that was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great hard drive works really fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive works really fast I would recommend to a friend for purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    WD Portable HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot, easy to use, so far so good smiles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and a lot of memory for the price. I would recommend it.

    I would recommend this to a friend