Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2632 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,632 reviews
  • Rated 5 out of 5 stars

    External hard drive for backup

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful (and you can't tell me how many characters that I absolutely must definitely use. That is just wrong. Shame on you!!!!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reliable External HD!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fits the job of backing up my hard drive for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Backup UNit

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little backup unit. Learned my lesson about making frequent backups when my hard drive died and I had to pay a bundle to recover the data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD for the Win!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I typically always buy WD when possible. I've dropped/spilt water, and these devices still work! Incredible value for what you actually get!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hard drive storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn’t give it 5 stars Is because this would be my third hard drive purchase. I have need to backup items daily and it is only meant to perform so many backups before it corrupts. It lasts about two years and then you need a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big enough

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more to say about it Other then it was a great price for a 1TB hard drive. Did not need to format it at all. was going to get a second one for the XBOX one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My passport 1 TB Hard Drive

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very. Used to Back up my PC. Fairly fast speeds for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim USB-3.0 drive

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slim fits in shirt pocket WD quality good read/write performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the Geek Squad! Everyone we have had dealing with truly understands what customer service is all about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1TB External USB Portable Hard Drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the Passport 1TB External USB Portable Hard Drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MHHII

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an old failed computer so that the Best Buy geek squad could download all old material from the computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Storage+

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of storage amazingly small for 1TB. Responds very well. I should never need another external portable Hard Drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed this for my music

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its small light weight and so good , i Love that its encrypted and i can store all my music and personal folders and its so small it fits in your pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved a computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary to clean computer from being hacked 2 days earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back-up File for Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back-up my computer since it is getting older. I don't want to loose any photos or anything else important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Back Up Drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to back up important files after my system crashed. The Geek Squad performed miracles to recover my data... then we backed it all up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive noce and big 1TB!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great uab 3 external solid state drive for backing up phoros and files. Fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Tablo DVR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the Passport for memory for a Tablo DVR for recording and streaming over the air TV Programs. Connected and operates with no problems. Fair price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy what you need, not what is first offered.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was oversold on this by the tech team and didn't realize it at the time. I have no need to store multiple copies of the Encyclopedia Britanica so this is way more than needed to back up some picture files and a few spread sheets. Mea culpa. Not the fault of the unit, just lack of research on my part.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Safe Data

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive made by WD Elements is very dependably. This is the second one I purchased for our family.

    I would recommend this to a friend