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Customer Ratings & Reviews

Your price for this item is $47.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 8,921 reviews
  • Rated 5 out of 5 stars

    Bought what was recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured if I backed up my own data, I would not need to have someone else transfer it to another unit if it was necessary. I asked the sales person which unit I needed and bought the one he suggested. I have all my data backed up on it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid external hard drive, the speed of the copy it's very fast with the 3.0

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much better than Seagate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to set up AND, they have an 800# where a REAL PERSON walks you through the set up (in less than 5 minutes). I am so tired of all the problems I have had with Seagate software all these years--and no help--nada. Good luck. Buy this product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the dreaded blue screen and panicked that I would lose my data. Went to the store and was going to buy a cloud storage product. Employee recommended this for lots of storage, about $120, and a great way to back up and move files to a new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to transfer files from original Xbox One to new Xbox One X. Greatly sped up the time of transfer versus online transfer. Plan to reformat for PC use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Very nice hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item on sale and for the size of the drive I felt it was a great bargain. I have other Western Digital hard drives and they have served me well in the past. I am currently using this unit as my computer backup and it works well for that purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    it doesnt get any eseaier for a lot of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug it in, download lots of data instantly put it in your pocket, and your good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardrive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this hardrive for a while now and it’s doing great. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this upon the recommendation of the store as my laptop was going in for repairs. They set it up for me and backed up all my data and pictures. I've been using it ever since. Its easy to use and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for $50. Was able to back up my Mac very easily. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We must all back up our valuable “stuff”, and this product does this great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Compact, Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for pictures and videos. Compact and very easy to use/setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good hard drive, and worth every penny. Moves fast with the USB 3.0.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect physical size and carrying case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store clerk was helpful in my selection including the carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and the amount of space for the price...Very nice. It's a great plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Extra Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and need to download photos and documents from the old laptop. This was easy to install and to use.. plus it's easy to load to my new laptop when I need to see my photos and documents from the extra drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    cheap storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, convenient storage. Plenty of capacity for large photo files

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great price for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this great hard drive on sale at Best Buy. I have three other Western Digital hard drives. My first one is over 10 years old and still working. That's why I continue to buy Western Digital, they have been reliable for me..

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Big storage for small cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about 4 hours to copy 500 gigabytes of data but I was using USB 2.0 - I mailed the data and the drive to my brother in Germany; he reports much success with it. If you are into video, the drive will hold hundreds of movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Computer Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Contains everything needed to operate. Operates as advertised.

    I would recommend this to a friend