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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this tiny hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so pleased with the ease of use and compactness of this hard drive. The last hard drive I bought which was a number of years ago was definitely not portable and slow. This one also costs less than the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need space a terabyte is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nps. The connections hold great. Black case is nice and sleek looking.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    A good choice for portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this drive to use as a portable storage solution for working on digital art with both my desktop and laptop. Performance is as expected, not quite as fast as an internal drive, but still robust enough to keep up with my use case.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great price for tons of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $60 for 1TB of storage.. You cannot beat that. I bought this as a gift for my mother who has thousands of pictures on her outdated computer and smart phone. Now she can back up all the pics she wants and organize them easily. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product and FANTASTIC value! Great way to save important info!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 4 out of 5 stars

    Compact size and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by size and lack of noise. Been very reliable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has plenty of space and very convenient to carry along with you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use plenary of space. Recommend for use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Card is perfect for hold my older games on my xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some extra space for games, and this did the trick. May upgrade eventually for more storage as more titles come out, but perfect for me now! Super easy to transfer data, and will definitely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    easy backup for wife's pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought a Dell pc but never has been backing up info from hard drives. Since she only needed 1 TB this was a good choice and also on sale. The software included is easy to unload and set up is very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after I had a problem with my computer. Thankfully it was only a power source problem. I take care of several businesses books and losing that information would be devastating. I bought this Passport to back up all my info.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD My Passport 1tb External Usb 3.0 Portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is surprisingly small, which means it won't take up much space either on the desk or in one's travel bag. It's also quite fast. I use it for my nightly backup and, since using this drive, my backup times have been reduced considerably.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    works fine for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what I do on my computer. compact for use easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    holds all the data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    holds all the data I wanted it to with room to add more as needed, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my External Drive, My Passport. I had to pay to have my data retrieves prior to owning this device since a virus had affected my computer. Now, my data is backed up each night without my having to think about it. Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good drive but not as fast as i would have liked it to be. Good for the money and storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a hard drive for backup. The Geek Squad recommended this one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Saved my computer files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this hard drive when I messed up my computer and took it to Geek Squad for recovery. Now all my files are neatly tucked away on this remote hard drive for the next time I mess up, which is likely being in my 60's !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 5 of these. Easy use, compact and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect External HD to back up 2013 iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big benefit for this hard drive is the USB 3.0 speed, this drive backed up my 2013 iMac in 45 minutes. MUCH faster than a Western Digital USB 2.0 external I have - the time capsule back up in this took well over 2 hours. Also moving large videos, photos to this drive is super fast. But keep in mind, this model is made for Windows/PC, you will need to go into Mac Disk Utility to format it first, very simple. Hook the drive up via USB, go to Disk Utility, "Erase" make sire you format it to Mac Journaled. The process takes no more than 7-10 seconds. Once that is done, this is now a Mac formatted drive. Apple iMac Time Capsule can now be use. This also comes with a free one year trial of WD Cloud service. Nice little perk.

    I would recommend this to a friend