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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 8,921 reviews
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good hard drive. a bit expensive but overall worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Data loss

    Rated 5 out of 5 stars

    Great product...everyone should have one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a lifesaver. I wished I would had purchased it sooner. Having one of these prior to the threat of losing years of important data would have saved me heartache and cash. This is a must have product! Get yours today!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    does what it's suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. simple to use. Not a bad price and happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent add on for any of your storage needs. You are not required to install any extra programs or apps. Use is not complex and I haven't encountered any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Works as expected and loads quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for office use, great product. Had two of these now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD - My Passport 1TB External USB 3.0 Portable Har

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came through in a big way when upgrading old work laptop to new laptop. Was having problems saving large data files 'to the cloud' so went old school with this external hard drive. Great product, super easy to use and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use right out of the box -- technology is not my "thing" so I'm thrilled with this product. Red is easily found inside my work bag.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Ext. HDD for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity at a great price. Works very well with PS4. FYI:You WILL need to format the drive using the PS4 before being able to extend the storage device. Pickup was a breeze! Will order online again!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isnot old but it worked out of the box copying imoortant data that would have been lost as soon as the laptop touched a network due to the company being infected with a virus. Easy backup, good speed, good price and a good size.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So nice we bought it twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're using this for photo storage/backup. It gives a great peace of mind. Transfer is extremely fast and the drive seems durable enough. We picked up a second in-store, just to be safe, but it's cheaper to buy it online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portability of the unit and storage capacity..I'll buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external drive for my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to share store & transfer my docs between my different computers & the sales associate referred me to this product & it has been very helpful with storing & transferring my real estate docs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "passport" external hard drive I purchased was recommended to me by the Best Buy representative. I basically wanted something to which I could download my extensive photo files. It is easy to connect and use. I am well pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 T external hard drive made necessary by Lord Microsoft's problems causing me to have to reinstall Windows 10. Had to get this so Geek Squad could back up everything for me. Works great and I'll be using it regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    external hard drive came in handy when my mac had no more space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Personal storage drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a personal storage drive that could work easily with my daughters Apple laptop. Plugged in the device, created folders and copied pictures, music, important files. Drive copied very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a college student with alot of gigabytes saved of a little bit of everything so I went looking for an external hard drive since my laptop doesnt have enough memory. This item functions perfectly and is capable of sustaining a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would definitely recommend. You want this.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Outstanding Hard Drive for backing up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HD at the same time that I upgraded my old iMac 27 for a new model, this drive is small and does not take up much space, An excellent upgrade over my old larger and slower backup HD

    I would recommend this to a friend