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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 8,921 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    portable storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can plug this drive into my laptop computer and send files to this potable hard drive for backing up . I unplug and store in a safe for security . takes up no space being so small.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these. Easy to use and reliable. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Nice drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy instructions, and holds a lot of data

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This device backs up or stores your information.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up my information before I had it serviced and I had no problem with doing that and viewing my saved information on the device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    a commodity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this storage level (1TB) and price point, this is basically a commodity you should have. Use Dropbox or Google Cloud? Buy 1 of these as an offsite backup for when the network is down or you want to pause your account.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for picture storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer crashed and I had all my pictures downloaded onto it. Best Buy was able to retrieve my photos and the external hard drive was a great way to store them, without using up my computers storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to transfer files for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being very computer literate, I have found this very easy to back up my files; there are several other security measures which can be activated with this, which I haven't even begun to investigate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am by no means knowledgeable about technology. This product could not be easier to use. Plug it in to a USB port and it starts backing up your files. I should have gotten one of these long before I did.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the windows version because it was cheaper than the Apple formatted one. MacBook Air just let me reformat for the MacBook. Works great and nice size for the storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good 1TB HD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, a hard drive is a hard drive, or so I thought. The 1TB is a large HD to save lots of information and to back up my data. Use it as a secondary back up for my computer and it does a good job. Would def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after I lost thousands of pictures and a perfectly written resume from a virus. Hoping to never have to go through that again with this external hard drive. Only wish I had gotten it sooner

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Very good backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to back up files and photos from systems. Have several WD devices purchased in past with excellent reliability. Connected with no issues and transfer times are excellent. Suits my needs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly...and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works as expected. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed external hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't working well at all until I found I was using a 2.0 USB extension cable. After I plugged the Passport 9which is 3.0 directly into the computer which has 3.0 USB ports, it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best HDD Quality product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my wife when she was in med school. Now she is in final year and going to be a doctor but still using it. I highly recommend this WD HDD. Really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with product I will recommend it to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This external drive holds lots of photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive holds lots of your photos and other documents when using a mac. Always make sure you have backup of photos that you don't want to lose those precious memories of. This drive works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've very happy with my new WD External Hard Drive. It's so easy to use and I really feel more confident that I have a backup for my files that I can take with me the next time we have a flood of the century!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you are looking for a backup product

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well!!! Good storage! Good size! Fast transfers!

    I would recommend this to a friend