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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Anyone can use this backup drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact, can be moved easy, no need for any exterior power. No need to be a expert to use this. Western Digital has been great for interior drives for years and this type exterior are showing the same well built drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge space inside a little package. This would be the only space you need unless you want to save every digital thing you come across

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great back up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked flawlessly as a back up. No issues retrieving data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Xbox One. No hiccups of any sort so far. Real simple install. Just plug and play really. The Xbox recognized it immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good to save documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is lightweight and easy to connect to laptop. I got it to save my journals and documents. Great price for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tremendous amount of storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hardeive has been great. I backup all of my personal and work files on it weekly. Fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Quick speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for more than 6 months. It works and it reads and writes quickly. No complaints and would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this Passport drive for backing up my computer. It has saved my files and hours of work. It is a must for any computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SUPER CONVINIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe it took me so long to get one of these. Super easy to use and light weight. You just plug it in and you are set!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    XBox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Xbox One add on storage. Xbox provides correct power to the drive. Make sure you format it with XBox to get full usage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Reliable PS4 external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up a year ago to use as my PS4's external hard drive because of the price and good reviews. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    1 TB My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, easy to use! I have lost data too often from hard drive crashes, it was time for backup WD more than filled the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was easy to use for time machine on Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the installed software, but it was easy to reformat and use for time machine. So far it is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It is working smoothly from the start.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed one that would handle windows 10 since my older one didn't. My Passport was reasonably priced and is large enough to last me a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. A better alternative to 'Cloud Storage" that i had to keep paying for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this hard drive but sometimes difficult to get things to back up.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Worked flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for a friend for her PS4 to store videos and music. Works great. Make sure to format to FAT32 for that purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Photo backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to back up my family's photos. It worked really well and has ample space for my needs. I didn't care for the software that came with. Just used it for the driver and then copied and pasted to the new drive. It is pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    A great external hard drive for backing up data.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was used to back up data on my desktop. I was able to back up my desktop with space to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good HDD for a quick file backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable external hdd is great if you need a fast file backup since the space available is more than enough for files.

    I would recommend this to a friend