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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 8,921 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this one for my Mac, the Mac drive was a little more expensive, formatted for Mac, works great no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this - took it home and put it to work - no problems everything worked fine - easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Joseph

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it.you can use it to save everything in your laptop and cheap price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, professional looks, more than enough, heavy duty case

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great as an external backup or as a general use drive. Not flash-based, but it's cheap and deep.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and it stores so much! I can download to it from one computer and upload to another!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I plugged it in, I backed up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in, I backed up my computer. I sure hope the information is still there if I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Still in the box

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this item yet. It appears to be sufficient for storing photos

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More than enough memory at lightning speeds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast plug and play external hard drive. It has more than enough room to backup all your images and data you have.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new external hard drive to back up my files. I'm glad I made the choice to upgrade to 1TB.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this storage for my files as well as my photos and videos for my media company. It’s great.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    great basic external HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my old enclosure had software that corrupted the drive. No go between software on this. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues to report love this unit. No complaints at all I had this device for 5 months now and works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have too many picture in my phone. I put them on this hard drive and will have them forever!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Should be called a easy drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is so compact and easy to store on book shelf keeping all backup. Worth it for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for extra storage for my ps4. Works great for back up and have more storage for games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great portable HD from WD. I could do without the bloatware but it’s easy enough to remove.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works Slick, but Install Cumbersome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get past the cumbersome install, the Back up works slick and only backs up what's changed. There was no Quick Install Guide included as advertised (unless it was one line in the Readme file on the disk). The WD Discovery.exe installed apps and utilities, but not the Back Up function, which is the main ingredient. Found a button on the Apps tab to download this function as a separate step. It didn't install the Security function either, but I skipped that feature. Info about basic functions were buried and scattered throughout the online FAQ's. All this was time consuming.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Large and reliable data storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed by the quality and reliability provided by this 1TB External Hard Drive. It's Great...!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suggested by the Geek Squad. Important to backup important documents, etc. Easy to install and use.

    I would recommend this to a friend