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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 8,921 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great drives, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a ton of these drives & they've always been great. Good transfer rate, reliable and take a beating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and real good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and real good, Only problem I can't figure out how to work the device and do another back up of my computer since no instructions for using device was included in the package

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Price. Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a backup of my drive and it went seamlessly. This is my second one and both work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device. Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a few of these these are great devices that very easy to use and work well I’ll be buying more

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great dependability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought other brands in the past only to lose my data now I only buy from western digital simply the best made

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great little backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, just plug in the USB and my laptop recognized the external drive easy. transfer of data a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for storing a bunch of things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around and did some reading on the Western Digital Passport 1TB External USB 3.0 Portable Hard Drive and decided it was the one for me . I am able to store and back-up a whole bunch from my PC .

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great inexpensive reliable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for photo storage and backup at very reasonable price. Fast and reliable at the same time.

    I would recommend this to a friend
  • Cons mentioned:
    Data loss

    Rated 5 out of 5 stars

    Great Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job downloading my data to my Passport 1TB hard drive.No data lost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable backup storage for Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the WD - My Passport 1TB External USB 3.0 Portable Hard Drive to be reliable and easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was putting off buying a portable hard drive for to long. This thing was plug and play and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much better having all my photos and correspondence backed up on a reliable source.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to set up. Allows for quick transfer of pictures videos and everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    WD Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to take some of my music and movies with me on my laptop when traveling. Good size and great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good results from WD. I have used this brand of external hard drives for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup protection for my computer, this is just what I needed and easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review for 1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was very easy to use. The quality was great aswhile

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space for what i need it for. priced just right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive; used it to back up all phones in our house prior to upgrading phones. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item for the computer "challenged" like myse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very computer literate but this is the easiest external back-up system ever! Even I could do it!

    I would recommend this to a friend