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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Exceptional portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital 1TB My Passport Ultra hard drive is an exceptional device. It is very compact, but has all the extra storage space needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Reliable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an affordable option to back up files. I use it to make sure I always have a backup of family photos, videos and important documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Storage Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for storing the keepsake from the computer. I will use it to transport my work from one station to another. It's been wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Best portable hard drive I have had. Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a portable hard drive with the stand. I also have a wireless cloud in my home. This unit comes in handy! When I needed work done on my tablet I brought the hard drive with me. They were able to do everything I needed done because I had a portable hard drive that they could work with. My previous one allowed to viruses in where this one didn't. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is using this to store all of his games on it so it does not slow down his Xbox One....so far it has been a fantastic investment!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to send to recover files from my old broken hard drive. For what I needed it for it worked great and the price was reasonable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the storage capacity the size is great and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great - Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased these Passports before and have never had any problems with them at all. They are easy to use. Works well and is consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Too many games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked the up for my sons PS4, they have more than 150 games and always complain when they have to uninstall a game just to play something else. Plus the holidays are upon us and we know more games are coming. This is a portable drive so no need for an additional power source, just plug in the USB and you are good to go. Loads up pretty quick with no hiccups.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this external drive just plug and save. That's it. It is the perfect size and holds all my photos with room to take many, many more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great graduation gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a graduation gift for my little brother since he has a laptop with limited storage. It’s small, easy to carry and doesn’t require an external power source making it perfect for a college kid. The color options are nice as well since you’ll likely find one that either matches your personal tastes or school colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Convenient and easy to use product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second external hard drive and I wasn't happy I had to buy another one. However, I needed something compatible with Windows 10, so I reluctantly thought of giving My Passport a try. From the beginning I loved the sleek appearance, the smaller size than the Iomega's I have. What did it for me though, was the easy set up and its versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport 1T was a great deal for the amount of memory it offers. Easy to use. All I had to do was plug it in and it was ready to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Best solution ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was a great price backed everything up lots of space and the geek squad did it for me but it’s easy to do yourself great to have all information on the hard drive Incase of a computer malfunction or loosing precious material in case of hurricanes to grab and run with all of our important documents all in one spot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, massive storage, easy to use and super compact. Buy one!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage, compact, reliable, fast reading

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Compact & holds so much more than a 5 -1/2" Floppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back in my day we had the sneaker network of 5-1/2" floppies. Do you know how many floppies I can fit on this 1 Terabyte drive? No? Neither do I. This thing is awesome. It's not much bigger than a floppy but so much more durable. It connects up to a USB drive and whirls right up to give me access to whatever files I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect size Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 1 TB hard drive which was exactly what I was looking for. Apparently smaller capacity hard drives are very scarce and difficult to find. My application only permitted a drive no larger than 1 TB. I found many two, three and four or larger drives. Best Buy was the only store carrying what I needed. Simple to use. Plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Replacement Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old portable drive wasn't big enough to backup my outlook files. This one is faster & bigger. We'll see how it does over the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Satisfied yet again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is consistently reliable, no complaints here. Love that you don't need to read a bunch of instructions to just jump in and use this.

    I would recommend this to a friend