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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is excellent at holding games for u

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Exactly what we needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is an avid gamer, so our PS4 was maxed out. We bought this external hard drive, and it has been wonderful. It was easy to set up and it works wonderfully! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect all my documents, photos, etc. to be saved.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Really helped I'm my storage problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome because now I can add more games to my ps4

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good For Media Storage and Playback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive for my brother-in-law that I loaded up with my media catalog (99% full). I tested it out for about a month before I could give it to him, and I had zero issues. Playback was instant, no lag/buffering, read/write over USB 3.0 was quick (1.5 hours for 1 TB transfer over 3.0 vs. 5 hours for 1 TB transfer over 2.0). The bright red color makes it difficult to lose sight of, which is a plus if you are tossing it in a bag or are prone to losing things in plain sight. I bought the 2 year protection plan for him, but I don't think it will be necessary because the drive seems pretty solid. I also have one of these drives in black running as my external for my Xbox One. I would recommend this drive for that purpose as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive! It's compact, but holds a lot of memory. Glad I purchased this. I also bought the carrying case with this, so that I can store it inside to keep it protected from drops

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, in the sense that it stores my photos and files. no problems with it so far. works just like a usb and i'm pretty sure i can add a password to it. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great secure external drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how much stuff I purchased from Best Buy until I was reminded of this drive (and I got treated like crap one time). Very nice feature of pairing with an internal hard drive for backing up, additional storage or simple portable storage. It has an unlock software built in that encrypts with the source so that you can lock invaders out and if they figure out your passcode they still can't decode the encryption. TONS of space. I have backed up 3 computers several times and copies of family photos (20 years worth) and videos and still have PLENTY of space left. I love the blue color too. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Impulse Buy but I'm glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on rack behind Geek counter, where I was getting help. Reminded me my 7 yr. old bulky backup drive was no longer in use. Passport is tiny and I HOPE is doing my weekly backup. I don't exactly know how to use the backup if I need it, but the size and price were GREAT. And of course the 1TB means I can store alot.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Large storage and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport portable drive has lots of storage space, good performance and supports strong encryption. You can carry a lot of data with the My Passport and the color Blue option matches Cubbie Blue. ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great Value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this external hard drive based on previous customers reviews and we are glad we did! It was easy to use and we were able to store a whole computer in this drive. We have our desktop to my father and needed to store all our information and this drive made an scary task easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent hard drive for saving my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient to have this hard drive to save my all of my pictures from various phones and tablet that I had. I had a friend using it for a while now and still works great without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, size and portability! WD has never dissapointed me. I've had a 1TB My Book and it has served me well, I decided to get My Passport so I can carry it with me in my MacBook Pro backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as my external storage drive for my laptop. Replaced an older model that was larger and required its own power source. This model is smaller, has more storage and I've had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It's light, small, and easily to carry around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1TB has a cool looking design to it, and it's: super light, easy to carry, fast to assemble to your computer, and it's small so it wont take up space in your carrying bag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    My go-to drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in TV production and these WD My Passport drives have always been my go-to drive. Over the years, I must've purchased over 50 of them and I've never had a failure. They are rugged, small, and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    So much and in such a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little storage device performs flawlessly and fast! I can remember just a dozen years ago when comparable capacity occupied something the size of a Webster's dictionary. Great price, convenient size.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 4 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable, light weight, tons of storage and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy install. Took no more than 15 seconds to hook up. I used this for my ps4. Just plug in and go to setting to format. Havent had any problems with this. Now I have more space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty small, easily portable. Not very fast file transfer speed but it does the job. The included cable is pretty tiny.

    I would recommend this to a friend