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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 8,921 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is reliable and portable. Great for extra storage or taking on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs, light and compact. It gives me access to watching dvds on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, cheap hard drive, reliable. It does the job and it's a good price for a terabyte hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD-My Passport 1TB External USB 3.0 Portable hdd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True plug-n-play, quiet, surprisingly cool running for a HDD compared to SSDs; the WD-MY Passport runs at an internal 71'F, same as my SSDs !! Good value. I have not yet tried the security software that comes with it so cannot comment on that.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    excellent backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent device to backup computer data that is compact in size at a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive was easy to use and had plenty of room to put my files from my old computer on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, easy to use for anyone even beginner. Small and compact with plenty of room for all your files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Indispensable backup for files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before work was done on a balky hard drive, the tech suggested I get an outboard 1 TB backup drive instead of sending everything to the cloud, which sounded pretty risky. We did that with my wife's computer and never found the files again! The Passport drive worked first time, quietly backed up the whole drive quickly and is easily accessed just like the original drive. It's a permanent part of the system now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    ysb portable hard drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, easy to set up, use for back up storage of data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great way to back up your laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to storage. Protect your pictures and file that are important to you.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    LOVE IT.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HARD DRIVE HOLDS SO MUCH MEMORY. GREAT PRICE FOR THE AMOUNT OF MEMORY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice compact hard drive backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is compact and extremely easy to use. Puts me at ease that my hard drive info will not be lost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Small, fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said, small, fast and reliable. WD nailed it once again. Easy to use software and veeeery intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great backup for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient data storage that fits in my backpack. And a lot cheaper than paying monthly for cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Works great, Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as a backup drive for Time Machine on my Mac. The setup was easy and it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My external hard drive is very compact and easy to transport. The price was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    My Passport Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome compact hard drive with alot of extra space! Great for traveling and downloading pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, simple to use, works great!!! I would buy this product again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save it All.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving your work and projects is extremely important. Never rely solely on the computer. Computers sometimes crash, so having everything backed up on an external hard drive is vital.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Hd

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice...would recommend......alot of space....good price

    I would recommend this to a friend