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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive itself works great, and holds all my photos from my old iPhone wonderfully. The only thing I didn't really like was that it was a little difficult figuring out how to use the hard drive. It took me a few tries, but I was finally able to figure it out. Essentially, the usage instructions could have been a bit clearer. Otherwise, great product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good for migration and backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices are good for migration and backup. There are some caveats though. This device can have a password put on it, if you choose to do so and forget/lose the password then you will lose the data unless you jump through hoops and spend substantial money to get it back. On the otherside if your device is hit with a cryptovirus while this is locked it will not be able to access the drive as it shows up as a CD. So taking the good with the bad and depending on your needs these devices (Western Digital) can be fantastic or not a great fit.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Xbox expansion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed on the Xbox. Small and quiet and good enough performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space and it was very easy to set up. Good for its purpose!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    My new external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive! Great storage capacity and reliable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for what I need it for back up to my ITunes account along with other files for backup just in case my computer crashes. Great buy for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does what it's supposed to for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While on business travel I needed an external backup drive on short notice and on a budget. After comparing what was on the shelf at the local Best Buy I choose this one. The laptop I used this drive with did not have a USB 3.0 port so I can't speak to the maximum transfer speeds, but it certainly wasn't any slower than my old drive. As for use goes, it's mostly plug and play. I did not like having to install an additional app on my laptop to enable password protection on the drive which is why I'm only giving it 4 stars. Despite that, I think it's still a good buy for the price and pretty easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, perfect compact size, isn’t bulky or displeasing to the eye.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB price is right. Unit works fine, now I have one for each computer in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of space on it. Very compact. Not a bad price for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is durable and compact. Excellent for the person on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product easy to use within 3 minutes of unboxing. Small which is a big plus too,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks. Very easy to use. Lots of space for your file and backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the ease of installation and the amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, well built, compact and no chance of having smudges on it. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the auto back up feature has lots of room for pictures and files

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Loads Of Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to load and easy to withdraw from. Easy to use with tons of room for growth!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great product just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size and great price for a back-up storage divice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive For the price and space. Great brand. Ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    excellent backup software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. Nice external HDD for backup. Very easy to use

    I would recommend this to a friend