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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 8,921 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive external hard drive that has allowed me to backup and transfer folders and pictures from my laptop to my new tablet .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Just what I needed to back up my hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Large capacity. Will store all my pics

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy to set up and use. Small size is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked this up in a very quickly even though it was my 1st external hard drive. Easy set up and small size are 2 great features for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    EASY TRANSFER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASE OF USE AND PLENTY OF STORAGE SPACE. HIGHLY RECOMMENDED

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage! Easy to use for storing pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The only hard drive I use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pretty red hard drive is about the 6th one I've bought over the years. They all work perfectly every time I pick one out. They are the easiest to install. Just plug it into your port and give the computer a minute to get to know it, then start adding images! It's that easy. No passwords required, and it's always easy to find your images.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive for the on the go kinda person.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    perfect portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is small and fast doesnt overheat. great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger than I need but prefer having the extra room. Super easy to up & download. Great for moving files & storing photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to use. Its small and portable and durable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Nice hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this hard drive to transfer all my files from the old computer to the new one. Easy to use and now using it as a backup drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great product for travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice drive!! Relatively small and light.It was easy to set up and has been working fine....This is a very nicely made unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up while on sale for my son who is in college. Have had good luck and longevity with WD products in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very simple and easy to use and lost of storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great data storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price, size and capacity!! Easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was easy to use & fairly priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Got it for the Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an affordable external drive for the Xbox. Got this one, and it was easy to hook up and use. Now we have the storage we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup device for the new computer we got our daughter. It is a better option for backing up the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed & wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is simple to use and was just what I was looking for. I had purchased others in the past but have had to return them on account of them not working correctly or being unnecessarily complicated to use. The ratings for this hard drive are really representative of how good it actually is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable Hard Drive does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive to transfer information from my previous computer since I didn't have time to leave my old and new computer at the store to be transferred. In addition, I plan to use it as a backup for my current information. I had no problems using it to transfer information. I haven't set it up as a backup system yet.

    I would recommend this to a friend