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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for file backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up my files from three different computers on this and didn't have a single problem. I backed up from Windows 7, Windows Vista and Windows 10 and didn't have a single hiccup. This worked perfectly for this non-techy. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    HIgh capacity HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the write speeds aren't amazing, it does manage to handle steam libraries nicely, however more demanding games (triple a open world type) might get slow loading textures at times. As a plus it comes with software so that Mac OS can write to this device as the default file system of the drive is NTFS (which Mac OS can only read from without the included software), just be sure to save a copy of the default software installer in case you decide to reformat the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we care about loss of photos and files. this seems to be working. it is programmable and low cost protection

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice drive for a nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Nice price for a 1TB drive. Low profile and powered by USB vs an external supply. Nice for travel as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Needed one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always back up your data. 1T should last a while...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great hard drive for saving your data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up back ups and has an affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this backup , I can feel confident that I have all my data ready to restore if something happens to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact and just what I needed. Easy to format

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in the store at the last minute and they were able to provide me with what I needed. This is an awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price for a 1T hard drive; easy to use;

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than cloudstorage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable hard drive makes laptop back up simple and automatic. Better than cloud storage because there is no additional cost to maintain all your photos and documents forever and you know right where they are when you need them, even if traveling in areas with poor or non existent Internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Expansion for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a low cost solution to expand the disk on my Xbox One and WD never fails to satisfy that requirement. I gave my son my previous external WD and bought this one for myself. It just plugs in and the power and data transfer work off of the included USB 3 cable. It is low profile so it does not take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great storage capacity. Quality device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Portable Hard disc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, not heavy. Good capacity. Small size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD external drive 1tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD back up for many years. I have never had issues and all I do is set it up and let it do its thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, Gives me confidence of saving my work in case of a computer breakdown or transferring files to a different computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Product to Backup Valuable Info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD Passport is easy to install and schedule backups. However if you have a lot of documents, images and videos to backup, I suggest you pick one category at a time, because it could take a very long time to back up everything at once. It does come in different colors, but Best Buy only had 1 color on the shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Gift for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, easy to keep in purse to use as need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small versatile, set up was easy back up was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a AIO computer that to my supprize didn't have a disk drive... This unit solved my problem. works great.

    I would recommend this to a friend