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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 8,921 reviews
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Small and light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommended this drive for recovered data. Nice small size that I can store with data recovery.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    You need more space? Buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got a laptop with some paltry hard drive space, and quite frankly...I need to save stuff, enter the WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black! This gave me the space I needed for cool things to be downloaded from the internet. You should get one too if you have space issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection for my computer and in my hands instead of in a cloud somewhere that I have to continually pay for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use fast performance quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable drive. Perfect for MacBook Air or any computer that doesn’t come with much internal storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, doesn't skip, lots of space, easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Good storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a wildlife photographer I am in constant need for more storage. This hard drive is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Increased storage on my Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in college...I was transfering my photos, videos and other documents to my Surface Pro from my cell phone cause it was out of storage even with the S.D. card. And the same thing happened to the Surface Pro so this device helped me to save, increase space and eliminate triplicate photos,ect from all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Works for data storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to transfer data from a repaired external hard drive. Be sure to use on an online backup, as these don't last forever. Great for temporary data storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    5⭐️ External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best external hard drive and I love the new look!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Western Digital drives before and have never been disappointed. This product keeps with that heritage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Plug n' play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Xbox 1 for Christmas. Ran out of hard drive space pretty fast. Needed an external drive that had lots of space and was user friendly. The WD seemed to fit the bill as far as all the review said. Bought it, plugged it in, selected the gaming option. Formatted in like, 10 seconds. I've had it for a month now. It's wicked fast with downloads and updates. It actually seems to have made my Xbox faster. If it lasts, it'll get 5 stars. So far I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to use as a backup for any computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive was a good price and was able to pick it up versus waiting for delivery. Works on Windows based PCs and Macs. I can never stress enough to make sure you have a good backup of you computer and if you use one of these external drives, you need to make sure you have a backup of it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive with assistance from a Best Buy associate. It was easy to backup my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy way to back up computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to use. I also liked the small size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice external USB drive. It connects well with good speed. My daughter uses it to backup her laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works just as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and color of this external hard drive. Geek Squad recommended I back up all my data files before they worked on my deathly sick computer so I picked this one, based on a sales person's recommendation. All my data transferred perfectly and I now have another place to back-up all my important files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Beautiful and performant

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a excellent storage device. I indeed purchased it for the first time, never had I used an external hard drive before. Storage and access are super fast and it’s sleepy design and look makes it find a spot in your bag. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent for on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to carry with me on the go to keep my Surface tablet from getting clogged up with too many photos, videos, or documents. Its plug and go type feature is easy to hook up in a hurry and begin saving files. It's reliable and I now have three or four of them in my carry box in my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about an external hard drive? It works, it's been reliable so far, loads quickly. Good price.

    I would recommend this to a friend