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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 8,921 reviews
  • Rated 5 out of 5 stars

    Great portable harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these WD portable hard drives and they are great quality. Never had any issues with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a external hard drive that would not save and encrypt. I needed something I could save information and photos then also be able to work on the data while saved on the hard drive. Its perfect. This particular hard drive I have purchased before and the company has made it 100% easier to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other brand external hard drives (in error ) but My Passports are the best. They are extremely stable and easy to set up (just plug n play). I have yet to see one fail! I own 3 and bought this one as birthday gift for my sister. Stable, easy to use and fast transfer of files. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Can work with both PC ans Mac, but with a catch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a new Mac user, it was very important to me that this hard drive is compatible with both PC and Mac. The associate stated it was. When I plugged it in, it formatted to the first platform I plugged it in to, and I wasn’t able to use it (it edit mode) on the Other, you have to program it (YouTube) has some great tutorials which shows you how to partition the hard drive. Once you do this, the drive is compatible on both PC and Mac (both with edit capabilities)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to transfer everything from my old laptop to my new Surface book 2. more than enough memory to hold 11 years worth of data, pictures, videos and games I had. I will keep this for a safe backup for both what I had and what I will download on my new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    A year review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great external hard drive. Works across multiple platforms and perfect size for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Like the Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to be small back-ups rather than the large desk sitting units - they work great and save space. USB 3 for decent speed transfers. - I have others - but the color on this really stands out in case you have a problem with misplacing stuff or for someone that has a hard time seeing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, app and controls. Love the whole system. Great peace of mind and easy check in at all times

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    So much storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect storage system as a backup drive. It is perfect for all your computing needs. No lags

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been familiar with Western Digital for a long time. Based on their reputation and the feedback of others, I purchased this unit to expand my backup capability. I have not been disappointed! The unit is truly plug-and-play. The included software is intuitive, and makes backing up my PC simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy and safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't have to think about it, always on and is unobtrusive,- no need to worry about hackers getting at my info - pleased i finally found a backup system i feel good about and like and was affordable

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Back up storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have extra storage, great price at its day.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Quality brand, lacks paper instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has always been a favorite of mine when it comes to external hard drives for backing up laptops. However, this one did not come with proper instructions for backing up a MacBook and I had to look them up online to ensure I followed the correct procedures. Overall though, I am very happy with this purchase and will continue to look to WD for my external backup needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Durable and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to backup my existing hard drive as i had a recent unfortunate event with another hard drive that I lost due to an electrical outage. I was able to easily set up this drive and plug it into my computer. 5 Minutes later I was transferring my files onto the drive at USB speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent backup product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a backup tool for my wife's business computer. The fact that this comes with an easy-to-setup backup app included makes it a real winner. She can leave it plugged in permnanently and the app performs an overnight incremental backup for any changes since the last one. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store my pictures. So far it's been great. I had a Seagate 1tb. And I downloaded all my pictures on it. I ended having to buy a recovery software because the Seagate didn't work after only having it for 3 months. Seagate company wanted to charge me 500$ to try and retrieve my pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid loss of data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost all my data on my laptop and could have avoided this loss by having an external hard drive. Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the drive for a few weeks, but so far, very happy with it. Perfect for my laptop backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and transport. Fires right up on windows format. Slightly more complex for a chromebook user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because of the 3.0 which is an upgrade to my 2.0 WD Drives. Great backup to a new Lenovo laptop.

    I would recommend this to a friend