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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 8,921 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Easy to use storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was plug and play ready. Easy to use. Great for storing old files when your internal hard drive is full.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small size, big memory perfect combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have a backup for all important documents and work I do, that this external USB is perfect also it is small enough I can have it with me everywhere I go. This portable USB has more than enough memory that I can record a movies to watch when I travel. It is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact Portable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter. She loves the color. She's had it for a couple of months, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and not too large external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to transfer and save files from my old computer, to my new one. It worked very well for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are disappointed that it won't work on the computer that we wanted to back up with it as the salesperson assured us it would. We will use it on the newer computer thought so it was an okay buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    good unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works like a charm. Seems to have large enough space for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Small lightweight drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage solution. Small and easy to use. Gets a bit warm, but not too hot for lap. Great drive for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    easy to use external memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having external memory. keeps computer fast. easy to use, all pictures, music, videos....holds a lot of stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Portability

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides enough space for my task. Portable and works fast as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome way to add more memory to the ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a bit of a gamer, his ps4 system memory was full with saved games, he deleted what he could but still did not have enough space to save material from his two new Christmas games. Getting this external hard drive was the perfect answer and memory boost the system and games needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am old school. I don't like backing up to the clouds or leaving a lot of info on my pc's. So, I back up my pictures & info on these little drives. Works great so far. I don't travel with them much but haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost everything on my laptop and did not have everything backed up.... hard lesson to learn! I bought this external hard drive so I would not have to go through that again. It's so easy to use and have the peace of mind that all my hard work will not be lost if something happens to my laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Product is working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer has been freezing at times, possibly indicating the need for a new computer. To back up my data on my computer, so that I could transfer it to a new computer, I wanted an external hard drive. The local Best Buy store directed me to what I purchased, and it's working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Backup Drive!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport is an easy drive to use, can be set up to back up when you want, and does everything a simple backup device should, with simplicity. Thats all you really need from a backup drive, ease of use, and it works. I recommend for simple backup of your HD data, especially photos and music.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great help for back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive did exactly what was needed. Back up my data on the mac before the Geek Squad swept my computer for the 210 viruses that were on there. It was great. Now my husband is going to use it for help with his computer problems. Two issues solved with one product-awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I needed to back up my mac in a way that was windows friendly. At the time, my Mac was on the fritz and my windows pc worked fine. Go figure. I formated this as, I think it was FATex or something. Point is it saved all the contents of my Mac in a way that all computers can use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product to replace a three year old product. I purchased the exact same product I purchased this product three years ago. Past experience gave me the confidence to purchase the same external hard drive. All external hard drives should be replaced every 2-3 years per Geek Squad Agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like this drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is great to move large files between pc's. It's also fast if your pc has USB3 connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a defect Seagate drive. This is about half the size of my old drive and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage device, I hooked it to my Xbox in 2 minutes and downloaded my games. Quick and easy.

    I would recommend this to a friend