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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 8,921 reviews
  • Rated 5 out of 5 stars

    I only purchase WD external drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase WD external drives for backups. I store all of my photos on the drive and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Got it to work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some initial formatting issues, I got this external drive to sync with my Mac. I wish I spent the additional $15 to get the specific Mac format to save the headache. But it made me feel confident that I could update some hardware and save some money. 1TB is a lot of space, however I was able to easily fill it up with 4-years worth of work. That’s a lot of work. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Small, Quiet, and it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this drive for a couple of months now, and I use it as a Networked Attached Storage (NAS) drive. It sits by my router and just works. It is not the fastest drive, but for the price, I have no complaints. I am a WD fan, and have been for a long time. This drive is perfect for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    huge value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received this external hard drive as a Christmas gift and am just getting around to using.......loading all of my photos onto it from my laptop. So happy having my pictures all organized, safe, and in one place. Bonus has been the unburdening of my laptop by removing them from there. Great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    perfect portable monster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tons of space. decent speed. quiet. these are all things that this hard drive does. it is a hard drive after all. would buy again. great price too. don't know the capability for xbox or anything lie that though. i use it to keep backups of all my devices and just general storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Perfect for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external hard drive to backup my work computer. It was easy to use and had more than enough space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external passport is great it's easy to transfer your data and photos I'm a matter of minutes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helped to get my pictures in order.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked this Hard drive. Easy to use and helped me get a back up for all my pictures and documents. I'm not that computer savey and I could do it by myself. The Best Buy sales associate gave me a quick guide to its use and I was proud that I could it alone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with my son's new Xbox. Easy install, nice extra space for the money and so far reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best External Drive Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has everything I need. It's USB 3.0 FAST, has software that creates a password protected drive to keep my work from prying spy's, and the price was incredible. Love the color option as it helps me keep track of what's what. I use different colors for work, games, movies, music and pics.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simple to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is a terrific backup for your files. It is very compact and goes with me everywhere. I was a little concerned when I first unpackaged it as there didn't appear to be any instructions; however, after I plugged it into one of the USB ports, found everything I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use, password protection, looks sturdy and does the job well even for Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs one of these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I needed to backup my computer. Thanks to Geek Squad for the recommendation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always trust Western Digital with all my needs for external or internal hard drives

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport-document protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thankful that the Geek squad suggested this purchase. It now contains the complete information of a 10 year old computer that I just would not give up and always put off backing ups. Geek squad rescued and saved all of my valuable information. My passport is genius.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He asked what I needed it for and gave a recommendation that fit my needs without over selling me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to back up my programs on my computer and it did exactly what I needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is a great size, reliable easy to carry pick up and go anywhere with it. connects quickly

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to replace a 7 year old one that got damaged after it felt on concrete. This device looks solid and it actually quieter than the previous versions. Speeds gets reduced as the information stored reaches device's capacity, but nothing to cause a complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy said to get it so I got it. I am writing more because you have to have many charactors.

    I would recommend this to a friend