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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 8,921 reviews
  • Rated 5 out of 5 stars

    Simple storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the geek squad purchase to copy all of my files from my old laptop. Good overall

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Every body needs one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed up a lot things that I could not afford to lose onto this . It was a great piece of mind if m computer ever crashed and died. You can't predict the future but doing something to prevent a future disaster helps!!!!!!!!!!!!1

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my laptop harddrive ran out of space, I knew there was only one thing I could do. Best Buy. Within an hour I was back up and running. Downloading file after file that I’ll never use. Picture after picture I’ll never look at. Song after song I’ll never listen to. Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It works good with nvidia shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my daughter a nvidia shield for Christmas and I wanted to get her more memory because the shield was 16 GB and the pass port is 1TB so i got her that because I already owned one with the nvidia shield I owne.i got it on sail for good deal and works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very exciting item but it works well and saved everything from my computer that got wet.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Works great, software no so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little portable hard drive. Western Digital software is so intrusive that I uninstalled it rather than deal with all of their pop-ups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Purchased For Personal Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan to copy and save all photos on my old desktop to this external hard drive. I have purchased others in the past. This seems an efficient way to save document, photos and similar projects. I did see that this model was on sale in the sales circular. I knew it was a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Go To Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a big improvement in the design and durability of the portable drive. The ultra were nice but the wire and device connections would easily disrupt when touched or moved. Now this is an improvement and feel lightweight yet sturdy. i recommend. Wish I bought a 4TB instead though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for any student or photo junkie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these that I keep all of my photos on. It's easy to connect and to keep in a laptop bag or drawer in your desk. Never had a problem with WD passport drives. Small and light for travel or moving files between multiple computers. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap EHDD to transfer shows and movies from my old DVR to the Hopper system via DISH. This one worked perfectly and saved me a ton of money. There was plenty of space available and now I am using it to back up my computer. Very versatile and was an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    passport external hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was a great value for the money. I need it for my classes and training. I has more than enough room on it. It did take me a little bit to figure out how to set it up the way I needed it but it's all good. Fast delivery too!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent for Gaming!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great handy hard drive to have for gaming consoles as external drive or for pc gaming in general for a laptop. Can run games straight through it without problems! Just be sure to do the install launcher process first when first using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good size, capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a portable external hard--drive and this one seemed right for the price and capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to buy nothing but Seagate Passport Drives until I almost lost valuable data due to bad sectors on the drive. The drive was less than 2 years old. I purchased this Western Digital Portable drive and I am very satisfied with the price, size, and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Worked well for backing up data which needed to be transferred to another party!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the drive for my backups. The backups are smooth and quick. Really like the product!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Using it for years, very happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a while. It's been very reliable and have not had any issues. I actually just bought a larger capacity one of same brand for my gaming system. I will continue to purchase WD as I need them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, dependable, and sturdy. This is the only brand of backup drive we will buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had it for 6 months so far and does what its needed. has a nice quality and looking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Small device. Great for mobile use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stores a lot of data and is compact and easy to carry. The drive access is also pretty fast. Great buy!

    I would recommend this to a friend