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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 8,921 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME FOR DAY 2 DAY USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is like my wallet, its always on me wherever I go. From documents to personal photos, with the encryption software thats offered by Western Digital I have to say I couldnt me more please with such a useful piece of hardware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price from a Top Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this usb powered external hard drive. Many color options. Case (plastic) not as solid as others I have owned. Not sure how durable it will be in years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop died and I was fortunate that I had some documents on a memory stick. I didn't update my computer in a while and lost work. I wanted a hard drive that was reasonable priced and backed up everything automatically. I am very pleased with this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I didn’t realize how many songs and photos I had on my computer. (Over 300 GB of my 500 GB) This was easy to format for my Mac and transfer everything over quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Tons of Roooooooom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to this great external hard drive, I can store all my old pictures & videos safely, & reduce space from my computer's hard drive. It was recommended by The Geek Squad, thanks guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works in the Background

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not have to do anything and backups continue flawlessly for me. When I review backups everything is there fine. Just don't know how long it will work and work when needed!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great external for game systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a four instead of five stars cause it should come with a split y power cable in order to work with devices like the ps4, and other low powered ports. Sometimes it makes a clicking noise and then throws an error. Just reboot and usually everything is good, but I'll be buying a y split power cable for USB 3.0 so prevent data loss on my games. Other than that load times are great, and I have no complaints. Also great price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Loads of Room for Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad loaded my information on to my new computer and on this external hard drive. My old computer took forever to back up my information and now it backs up onto this drive in minutes. Guess it speaks to my Lenovo Yoga 910 and my terabyte hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works great. A bit expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to transfer data from my desktop hard drive when the computer died. Worked well for the transfer, and I've used it on the road ever since. No issues, but if I had time to purchase another hard drive for less money, I definitely would've gone that route.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Cheap price, works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These external USB3 HDs keep dropping in price so you can never have too many of them for storage and especially backup, right? You -are- doing backup, eh? This is a cheap backup solution. Tell your Mac to use it with TimeMachine and you're all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no problems with this product. Easy to install and perfect storage solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport has been a life saver for me at work. compact and plenty of memory I do not need to carry around multiple flash drives for backup. It is convenient for those who do not want to pay for cloud backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on Linux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug and play - kept the Win and Mac s/w but this is running on a linux box. HTH.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Reliable Drive, Ugly Shell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many WD External drives over the years (250 gig and larger) Never had one fail yet. Did a full format on this one (a basic reliability check) and had no problems. The new shell style is just awful. Sharp corners (won't fit in some carry cases) and a shiny surface (great for showing scratches and finger prints). There is an old saying "If it ain't broke, don't fix it" nuff said...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid way to keep data secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and a second one (in blue) for our office so that we had two back ups. We alternate then from week to week and keep one off site. Our tech consultant recommended this after the hard drive went back and the back up went bad at the same time. It's working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact to travel with. Definitely has enough storage to save all of my paper for school.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    reliable, fast , and lots space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD passports are always my go to for time machine for macs and backups in general for windows. No need to buy the Passport to apple as it takes less than a minute to format. even though it's a traditional drive, Passports are always fast and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working just fine now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that my speed has increased greatly. My computer works like a brand new model.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has surpassed my expectations. I was able to hook it up and moved the items necessary for backup with out incident. No glitches or anything, backed up my entire computer from all 4 years of high school and still have memory available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Back up hard drive a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old computer was scammed, and didn't have files backed up! Had to buy new desktop, and I'm not making the mistake again of not having files backed up. This portable hard drive was recommended by Best Buy staff. It was easy to install and seems to be doing the job!!!

    I would recommend this to a friend