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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 8,921 reviews
  • Rated 5 out of 5 stars

    Handy little backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just need a simple little backup drive for incremental backups - fast & works great

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Compact, light, gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to help my friend backup his data. No hiccups, drive was picked up right away and he was able to get all his data transferred to his new PC. Read/write speeds during the transfer were fine, on par with other 2.5" USB 3.0 externals I've used in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD is the same capacity as my computer HD, so it makes backup easy. Instructions are straight forward and operation is as simple as a flash drive. In fact , it's my second one. I still use the other for larger backups of important data.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to download Apple photos to. Size is great works well great price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good - needed more memory and room. Was easy enough to transfer info from the old HD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, served the purpose, affordable, easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use these constantly as backups for various laptops. work consistantly, effectively

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport 1TB backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not set up for Mac OS X out of the box like sales assoc. said it was, but was easy enough to reformat with Disk Utilities, so far no problem running it with Time Machine and retrieving backups. Great drive for the money. Have always had good luck with Western drives.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good external drive for my Xbox One

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external drive for my Xbox One. One thing to note is that even though I turn the console off, not sleep mode, the drive seems to still be on on. The light on the drive blinks and you can hear the drive running. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed an external hard drive for college. Bought this one. works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And very fast. Peace of mind to have all my data backed up! And easily accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good Value for our times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this portable drive for almost one year now and I haven't had any issues or problems. It works out of the box and it works with multiple hardware and software systems including HP, Lenovo, Dell and Fujitsu. It works with Windows 7, 8 and 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my need perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a product that securely backed up my data easily and for a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job well :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product from WD, come with easy device management software. Plus security

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive so that I wouldn't have to worry about my computer crashing and losing all my important files. It works great. I just plug it in and it does all the work. Thank you Geek Squad. Once again, your recommendation was spot one.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a hard drive in the past at retail competitor. It failed and I was unable to return it since the the company went out of business. I bought this one and it was successful with all the info/pics I needed to save. This passport has performed exceptionally.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the drive is good, holds alot of space and time is decent, small, doesn't take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds everything I need it to. It is easily usable and helps my laptop with storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job and decent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these drives for a couple of the laptops at home. They are economical, easy to set up, and come with software to conveniently perform automatic back-ups on a regular schedule. I haven't had them long enough to vouch for their long term durability, but I'm satisfied so far. I have already recommended them to friends who have also been satisfied with them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Must-Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is now my new-favorite gadget. I bring it every time I travel. I have 6 external drives and I'm so glad that WD offers a different color drives. Easy to spot. Data transfer is very fast and this drive is priced just right.

    I would recommend this to a friend