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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for major backups and updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this unit to backup all my data files, photos, Etc. This way I have minimal effort to recover all my files in case of a PC crash. I used to use USB flash drives. Burt now I can back everything up in one place, on one devise. It is very convenient and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Pretty good external HD for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I picked up from Best Buy, I tested it out in the store and it automatically detected and asked to format. Took me an hour to back everything up. Pretty decent. I’ll backup once a month and this is more than enough for any 512GB-1TB computers/laptops. Definitely a must have because you don’t know what’ll happen to your system. ALWAYS BACK UP your data on external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finals week was coming and we needed this quick. Glad Best Buy could help us out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite color is blue so I was happy when this hard drive wasn’t black! Bought this portable hard drive to be able to hook up to my tv and to backup my laptop! Super easy to use, nothing to figure out - just plug in and go!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In an attempt to not tax my HD, I am downloading programs to my computer, but downloading/storing the data on the Passport. It will take me a long while to fill up the space on this and this way if my computer becomes compromised, I won't lose my data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W works perfectly. It is great for backup especially with all the pictures I have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit for the purpose of backing up my laptop and desktop. Following the instructions, it was simple to use, and before I unplugged it, I checked to see if the files had copied to the ex-drive. I plan to back-up quarterly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one I have purchased, I needed something to hold all my scanned photos and I didn't want to have more than one external hard drive/flash drive. This is a good size and it's not very bulky. I can put it in my purse when I need to take it somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store pictures and videos for backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problem using this product I use Windows 10 and the transfer rate is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great freaking hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephews and they loved it. They hook it up to the Xbox One and about 10 minutes and just went off from there. So if you want to look like a superhero uncle just go ahead and buy them and then blam easiest superhero Uncle ever.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did it!!!! Finally, I will not have numerically stacked cds with all my camera photos downloaded to it. My husband always did the transferring which always confused him and I had 480 discs already. This will be fantastic (well, once I get used to it).

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    a worthwhile buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to save my photos and videos. This is my 4th WD hard drive that I have purchased over the last few years. All have worked very well so far. Hence WD has won my loyalty. This is a good brand and they produce reliable portable hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this WD portable drive does what it is suppose to do. It was easy to setup and run. I plug mine in on first day of month to download all new information, This product is great to have and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something that would work to transfer my documents when I bought a new computer. This has worked with PC as well as with my Mac book. I still use it to store my photos just incase my computer ever fails and lose all my photos.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easily protect your data!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your valuable documents just by plugging it in. It's small enough (and attractively designed) to keep plugged in. Set the update schedule that works for you and forget it! In today's day and age, everyone should have an external hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    LOCK DOWN

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What everyone needs if they have too much crap taking up space on their computers. Necessity. Don’t forget your password!!!!!then u my be on a self inflicted lock down

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Perfect for a mobile user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage for a great price! Perfect for downloading files from remote locations.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small Size and Large Storage Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4TB (yes it is 4TB) drive is small considering it's storage capacity. Comes with back-up software and is very efficient at backing up all your data. Comprehensive User's Manual is available on the internet and covers all aspects of the drive. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Quick back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first if this device would be big enough to back up 2 computers. I was greatly surprised! After backing up 2 computers I still had more than half of the external hard-drive left. Quick back up too!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of Western Digital's hard drives, and this one is no exception. It's got a new redesign that makes it look like a mini PS4 (AKA it looks good). I've had this drive for a few months now and it still is working great! Absolutely zero complaints here!

    I would recommend this to a friend