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Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 8,921 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    easy to use, very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, and very convenient to store all my files.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Great drive at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage a a great price. the drive is small light weight and transfers files quickly. Definitely a drive to have in your briefcase.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of space and is pretty cheap for the amount of space you get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Review of Passport Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced for the amount of storage. Easy to carry with you.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external hard drive to both free up space on my laptop, and to clear files off of my old laptop to use on my newer machine. Plus I wanted to keep certain files off of my laptop in case of a crash or hard drive failure on the laptop. I've had no issues and I'm very satisfied, especially since I caught this on a good sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Western Digital External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these WD Passport External USB Portable Hard Drives. Easy to save files and back-up computer daily, weekly, etc. (whatever you set it to do). Comes in multiple colors and I have them all, using the colors to identify what type of photos I'm backing up. Not a bad price but when they're on sale, it's a steal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Small and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and ease of the product. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    EZ & Problem Free WD 1 TB External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We both purchased WD 1 TB External HD's each, updated both our HP laptops to Windows 10 and installed Samsung 500 GB solid state drives also. Just like having new laptops and neither one of us has to worry about data loss from malware and viruses. Recent worldwide ransomware scare pushed us to do this, Best Buy Geek squad techs recommended the best products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    cost effective storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does the trick if you need storage for documents, music and photo files and don't want to spend a fortune. Easy to use and good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, lots of storage at a very affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the info it can hold and it's so easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    For my PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super sad that my PS4 ran out of space (500GB) for more video games. I researched online for this product and found that a lot of people had success using this for their PS4 as an extended memory. It totally did what I needed it to do. The PS4 did the formatting for me and I was able to move things around for my PS4. Super glad I did this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stored a lot of information on this hard drive & it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved my problem; easy to use and carry. Economical.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Backup Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and has a lot of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Possible Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have ever had a computer crash, you know how important it is to have an external backup! This Passport is GREAT! Easy to put files on and easier to find them when you want to either download onto another device or just open them to look at them. From important files, to pictures you would never want to lose, this thing will keep all of them safe!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    great external hard driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great external hard drive for the money. very compact and does well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great way to protect my important files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hearing a lot about ransom ware attacks my wife started bugging me to back up our computer information. I had thousands of pictures that only existed on my computer. I purchased this external hard drive and it took very little time to download everything. Now I know we won't lose important memories (and my wife doesn't have to keep after me about it.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these hard drives all working fine the service provided from Best Buy is nothing less then Excellent to say the least

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Reliable Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD-My Passport is very reliable and simple to set up and use.

    I would recommend this to a friend