Customer Ratings & Reviews

I purchased this for my parents. I needed an easy to use back up drive. I did the set up quickly and they have had no problems using it. No frills, easy to use- I recommend.

This works as great as any other expensive HD. I have two of them and a Mac HD which is spendier than this. No difference. Previous one I have since 2015

I was worried about the documents taking so long or not showing up at all. But the steps included with the external drive made everything very easy. Love it!

Don't know yet how it is working as my wife hasn't used it yet and that's why only 4 stars for now, but Geek Squad was really good in recommending this external hard drive to us and putting in the backup info for us for her computer. Would buy this for my own computer.

I needed a reliable back up system for my lap top and this serves my needs perfectly. It takes very Little time and gives me peace of mind that I will not lose any files or pictures

This portable external hard drive will store more than enough photos-probably will be able to use it for at least 3 years before it gets filled up. Lightweight makes carrying easy.

I m totally satisfied with the purchase. Got this one with a good deal from BB. owning this for quite a while. Using it for both Mac and Windows with so much of ease.

After talking to geek squad about my lack of space on my new mac, it was recommended that I get an external hard drive. I love having everything on the hard drive and not my mac.

I bought the My Passport external drive as a backup for my laptop. I was told it would collect the contents I wanted and then do an auto-update if something changed on my Laptop or at scheduled times. As of now I do not know how to get it to do updates of the backup. I created the 1st backup fine..no biggie. I don't think it is doing the auto-updated backups.

I haven't opened this one yet, but I've got the same drive from last year & it's great. It does require an electrical outlet to plug into in addition to its USB.

Great Drive, Great Value and as always with Western Digital products - very reliable fantastic products

I love how easy it is to use. The sleek design. Its quiet abd smooth operating.i would highly recommend this hard drive to anyone who needs my memorie for their phone or computer.

I own 3 of these. I find them very useful and reliable for backing up and storing files on an external device. I have never had any problems with the Passport drives.

WD DRIVES ARE GOOD PRODUCTS FOR BOTH WINDOWS AND MAC. This particular drive is formatted for windows, but can be reformatted for MAC.

For our trips in recent years I use a camcorder to record our trips, flights and tours. In past years I have made DVD's of our travels but the DVD recorder stopped working earlier this year. The sales rep. in Best Buy said this device would serve as replacing the recorder. I guess it does but I have been shown several times how to use it and to this day I am not able to get it to work. Somehow I cannot figure out how to get the recordings onto the Passport device. Still working on how to get it to work. It does not seem anywhere nearly as easy as the DVD recorder. DVD recorders are hard to find and certainly are my preferred method.

I have always had fantastic performance from WD external hard drives, and this one is no exception. The 1TB storage plus the USB 3.0 made this drive a great value.

Have been using it with my PlayStation 4 without a single issue. Has been reliable and will continue to use into the future. Thinking about buying a 2 TB.

I bought this because I was worried that I hadn't backed up my hard drive. I've bought this Brand before and love how intuitive it is to use. Backup done so feeling safe again!

I purchased this external hard drive for our teenager's Playstation4. It has worked great, as some additional gaming memory. He is able to download more games.

Does exactly what is is meant for. I have not had any issues with it since I bought it nearly 2 yrs ago.