Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Open until 10 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 44 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 3 out of 5 stars

    Heating

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned because it heating after minor usage cable is short

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SSD drive

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I wanted was an external drive, this was too complicated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WD TypeC Passport Dead after one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 1 month. it still has all my data on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive (buggy APP)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things rocks but I only wanted to post to help those who might be having issues setting up a password on this or any other WD drive using the WD Discover app. Greetings! I've had issues setting up passwords on all of my WD devices...going on 5 different models over 6+ years ranging from 500GB - 10TB devices. What I learned long ago is that in order to setup the password for the first time for a new drive, you cannot have any other WD devices connected to the computer (whether they are locked or unlocked). I think it is some sort of bug with the WD Discovery app software. You've probably seen on the forums and product manuals that all you should have to do is open the WD Discovery app and click on the drive settings, then there is supposed to be an option to set a password...but only eject is there if multiple drives are plugged in. The Solution = 1. Unplug any WD drives connected to your PC (you may need/want to reboot for the next step to work) 2. Plug in the new drive (still with no other WD drives connected to the PC 3. Install the latest version of the WD Discovery app that comes on the device or simply open it if you have the newest version installed already 4. Then you should see the option to set a password in the drive settings I'm not sure if this is a problem for or if this fix will work on MACs.

    I would recommend this to a friend
Sponsored