Customer Ratings & Reviews

Excellent portable device. Compact and allows me to take my files with me

Works perfectly fine. Comes with its own security system.

All the games run from the hard drive without any speed issues. Happy with the purchase.

Worked perfectly and met my needs for external data storage and back up.

This device will protect my files and will transfer to another computer with ease.

Fast, easy, and no hassle to get working as an external Ps4 drive. Highly Recommend.

We are happy with it - works smoothly and files transfer on and off pretty quickly.

I like the different colors these hard drives come in . it helps with organizing .

I originally ordered (accidentally) two (2) of these Passports. On the day of pickup, I returned one and was told that my account would be refunded, I never got a receipt for the FIRST transaction but was told my account would be credited. Today, I returned the second MyPassport, and received a receipt via e-mail today. Thank you. But what happened with the first? I was told my account would be refunded but so far, no action.

Fast Read/Write Speed very happy. Highly recommended.

The passport hard drive worked great. I would recommend this product.

My son is using this for his gaming system. He loves this hard drive for game storage

This is a great storage device. Great for backing up photos, files and music. Quickly retrieves data without any latency. Also, doesn't get hot like some external drives.

Great external hard drive and took advantage of the special thanks bestbuy

Purchased this for memory expansion for my Xbox. Works well. No issues.

I was able to backup all my files from an old laptop. The transfer speed is very fast.

Replacing a worn out HDD, first time I've used this brand. Works great

Good price. Works well for what it is. Nice slim design for easy transportation.

WD Backup has passed it's end of life cycle regarding software updates. The application won't even open, thus I cannot use WD Software to schedule backups. I opened a support ticket with WD, who guided me to using Windows File History to manually backup this hard drive. Fine, I did this, and had one successful backup. I scheduled File History to backup every hour, but it has not successfully backed up since the initial manual backup. I've tried doing additional manual backups, and they are not successful. I've plugged the HD directly into USB 2.0 and 3.0 ports in both my I/O and into the case USB ports, with no success. Under no reason should a product be sold if the software is past its end of life, and File History, which is rumored to be defunct in the not-too-distant future, should have to be used. The product itself seems to be of great quality, but no software suite to compliment it completely invalidates this product.

Great instructions and easy to install. Would recommend to friends and family.