Customer Ratings & Reviews

Good and worth buying for the money. Very useful to save the large mb files

This product came with no instructions and when I plugged it in, it was difficult to figure out. I'm going to have to get someone to help me or google a youtube video on how to use it. It's not as user friendly as I had hoped. I guess I'm not as computer saavy as I thought! If you're buying it, you'll probably be fine. It's probably just me.

Does what it says for storage. Easy setup can use for gaming system if needed for external storage

It meet the purpose. Feel plasticky outer layer. Overall good.

good price but feels a little cheap. It does run fine.

Works well, is rpm drive but the speeds are good. Not a fan of proprietary ports on any electronics. If I'd had seen that I would have purchased another drive. I'd have sacrificed some speed for type c

This external drive is easily able to backup my data, small, useful, 2TB for a very reasonable priced.

good external usb, big capacity, low price, multi color to choose

external usb hard drive for backups when you do not want to loose data

These work well and I have bought several of different sizes and speeds.

Fast transfers! I needed to back up year's worth of work and was able to do it very quick with this.

Purchased as a gift. Recipient liked it a lot. No personal knowledge of performance to offer.

The low rating is for the way Best Buy treated me. I bought this drive in the store in exchange for one I had ordered by mistake on the website. I had erroneously bought a drive for a Mac and I have Windows 11. The exchange was handled fine and I walked out with a drive in a box that said it was for Windows. When I tried to install it, the computer couldn't recognize it. I took it back and had a Geek Squad tech try it. He said it was defective and should take it to Customer Service. The person there discovered that it was another drive for a Mac. The previous person at Customer Service had just scanned the bar code on the box, not looked at what was on the drive. After a discussion with a supervisor, he came back and told me that what I was trying to return wasn't the same drive I had received about a week earlier and they wouldn't take it back. The implication was that I was trying to pull a fast one and they wouldn't allow it. The fact that I got that drive out of a box with a Windows drive serial number on the box isn't my fault and Best Buy refuses to live up to their responsibilities even though I have been a Best Buy Total member for years.

Very easy to use, just what I needed to pull and save stuff off my old computer.

Seems fine so far, but time will tell if it lasts.

This external drive has everything I wanted but haven't found the WD app user friendly.

I buy this item to copy and extend a media files , it’s a good deal ! Work fast

I buy this item to copy and extend a media files , it’s a good deal ! Work fast

They said it would be easy to do but it is not when you don't have much experience with this stuff. I am going to have to call the Geek Squad again.

Decent price and super easy to use. Plugged it in and was up an running in about a minute.