Customer Ratings & Reviews

I was unable to use this external drive with my windows 10 OS for I Drive backups. I purchased a Seagate One Touch and it worked seamlessly.

Just what I was looking for!! Small and compact!! Ok

Good not bad a little tricky to use. But I got use to it

I plugged this in and started working from the start

Easy to use and holds everything I need. Great item.

Fast and efficient, so far. No problems with saving.

It works as advertised............................

Great hard drive. Holds a good amount and is worth the money

will not back up anything tried manuel back up it will not work

It does what is supposed to Easy to use Ok quality

I have bought dozens of external drives for business. I bought this to use with a. Mac and was told in-store it is compatible. It is not. To run it on a Mac you have to install a program. I did this and learned that it wanted full permissions for system, security, other storage, cloud storage etc. It was so bad that I returned the item - complained to Best Buy and bought a Seagate that already had both file systems installed at Staples. (For less $$.). You do not want an external hard drive that requires the permissions this software was asking for.

Works very well. Using mainly for overflow storage.

Its good product. I love it. Do recommend. Thumbs-up

It was a pain to set up for use on my Mac. Directions not included in package. My boyfriend had to look it up online and do it for me. I was literally going to return it. Good for a Windows but really annoying for a MAC.

A great way to backup your system. Very reliable

It would continually show that files were being copied to the external drive, however, though even their completion appeared from the progress statuses, no files were ever saved to the drive. As a result, I lost two years worth of work and data. I tried to copy files after I learned this to see if it had somehow been user error, but it wasn’t. I would definitely never recommend and chance receiving a defective item as I must have. The worst part is Best Buy then refused to accept the return.

This is a good drive to use for backups, but not fast enough to use for gaming. Bought it to use with a PS4 and it takes forever to write data to.

I've owned several WD portable hard drives. This one too is good, I thought it was going to be a USB c connection, but just regular USB. That was my fault for not checking the specs more thoroughly

For a person who is not too computer literate, this process was difficulty. It Needs better instructions. I had to do ALOT of googling about how to transfer files, and retrieve them using this product.

I’ve gone through 2 of these in 4 months. First one lasted 2 months and stopped working. I thought it may have just been faulty so I returned it for a new one. Second one worked phenomenally until I plugged it in one day and, like it’s predecessor, the drive decided it was no longer interested in connecting to my computer. Thought it might be because I have to “unlock it”. By the time I tried it said I already have 5 failed password attempts (I don’t even remember setting a password to begin with). The only option after that was erasing the hard drive. I then went through the erasing process, only to have a window saying even my hard drive erase failed. For the sake of your sanity never buy this.