Customer Ratings & Reviews

i bought this to back up my laptop.come to find out all you can back up is your cloud information.

even when I follow the proper steps to disconnect it from my ps4 it keeps saying you need to repair extended storage then it would say you have to format this again and everything you downloaded has to be deleted It literally only works once at a time never again I wish I can return this but I didn’t start using this till a month later that’s my fault for not trying it out though

Title pretty much says it all. First time having bad luck with a portable HD of any sort; two different computers wouldn't recognize it and going into the Control Panel it was described as unrecognized and corrupted...so, back to the store it went. Hoping to have better luck later on.

This portable drive failed after 60 days of light use. I've tried using the Warranty process for WD before and it's not worth the hassle/time/cost to get a new crappy old tech portable drive. This is my last non-SSD hard drive. I've learned my lesson after three failures in the past 1-1/2 years with platter-type drives.

my mom had a old drive over 15 years old .. picked this one out she was amazed at how small it was transferred all data over fast runs smooth

It does work as it was intended to work, nothing very fancy.

Works okay. Had issue downloading a few item. I don't know if it is because i'm using it on my PS4.

Internally it seems to be a 5400 rpm hdd, so it's a bit slow, but it's decent value for the price.

Best Buy Tech told me Passport 2 TB was plug and play for PC and Mac. It's not. It's only plug and play for PC. You have to download drivers for Mac which didn't work and would not transfer files or pictures. Returned it. Got a Seagate from another source and it works great right out of the box.

Non Intuitive, hard to obtain support for the non-gamer, everyday pc user

Reasonable product. Easier to take with you that some of the older more bulky options

Was put into service as a Windows backup drive. Failed after a week. First WD drive I ever had fail like that. Going to ask for replacement. Hopefully the replacement will be OK. Will re-review replacement.

Wasn’t bad for the money but seemed kinda slow compared to my seagate external

Ok product ...not as good as some other drives. Bought another from Apple.

Does its job. Good size, easy to carry around. Nothing special.

While having several other versions of a portable hard drive and even other passports, upset that this device failed after about 3 weeks of use. My information is no longer retrievable on this device. Frustrating in that it was purchased to house multiple backups of previous jump drives.

The storage makes your computer freeze 11111111111

It’s ok, it will do for what I need it for………………..

It’s just ok. The drive is already making noise after about a week of use.

Had to call support to help set up. Once we got it set up it was pretty easy to use.