Customer Ratings & Reviews

Thought I could back up my data but after 10 months it's clicking and hanging up. Won't be long until it completely quits! Western Digital used to be a good name but those days are over.

Mine broke because of keep moving around, and as always is not under warranty when this happens. Lost a lot of file and picture.

I would give it negative stars if possible. It's so bad that I'll never buy another Western Digital product ever again.

Despite being 2tb this device does not work with my XP desktop. It is not usable.

Since I used this it has corrupted every game I own on the PS4 and on the hard drive

This thing is garbage. Mine was slow from the start. Once I added files to it, it quit working. Buyers beware!

It wants to DELETE the items on my computer BEFORE it will save my documents and photos. NO THANKS!

It’s extremely fragile. Lost everything... i would not purchase this if you don’t want to lose all your work. Also I had nothing but issues transferring large files.

I've only had this for 2 month and it's already unfixable and undetectable by my PS4. Don't by this. Buy another brand

They called to say the computer was ready for pickup. We made an appointment and we drove 60 miles to be told it wasn't ready! We went back home and don't have it!

The very first time we plugged it in, it made horrible noises and wouldn't work. (apparently this is a known problem) We returned it for a refund.

Poor product had to buy something that wasn’t WD, couldn’t download to it Have had trouble with WD before. I won’t buy these any more learned my lesson

Mine in particular stopped working just about 3 works after I got it, 3 weeks of storage for sixty dollars? I’m charged for time it seems, wouldn’t recommend.

Do not buy this hard drive It was not working before I opened the box, returning ASAP. Apple Support helped me for an hour waste of my time.

Cheaply made. Verry low quality for the price. Also it doesn’t live up to what was advertised. I wouldn’t recommend this to anyone els.

Terrible. It broke in the first year. Small, but not durable, Files were not able to be accessed in the first year. So disappointed.

I used one time and it crashed and I lost all my information

Incompatible with my pc, would not back up files. Bought Seagstr Slim from amazon as replacement because you stopped selling Seagate, a much better product.

Title says it all, we took it back because any app you tried to download to use it to its fullest potential would fail. I would not recommend this product.

Can't drag & drop files on to it. Makes you open some kind of cloud account. I cannot even figure it out. So disappointed!