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Customer Ratings & Reviews

Your price for this item is $116.37

Customer reviews

Rating 4.7 out of 5 stars with 5055 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,055 reviews
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost all of my data because of this piece of junk!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working after a week of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a week of use. I lost all my data!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe I got a bad one...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But mine pretty much failed immediately. Had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Constantly reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in clutch when my laptop started running out of storage. Ive used passport external drives in the past and i can say they're pretty good. A bit pricey, for sure, but you definetly get what you pay for. Can't speak for anyone else but they're good to go right out of the box (on a Lenovo and Asus for reference)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hardware Fatal Error

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work. No instructions came with the device. I kept getting a message that says hardware fatal error. I looked up trouble shooting instructions online and nothing worked. I will be returning this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Passport 2TB External USB 3.0 Portable Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy for this exact item. It was on sale which made it even better. A great price for this item.. I highly recommend Best Buy for your first stop for shopping.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible with MacBook Time Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely complicated to attempt to use with Time Machine and lousy tech support on that issue. Ended up deleting everytging (which also was difficult) and returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small with lots of storage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and Small, lots of storage space to store important files. Just want my husband needed for his music backup and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Storage 2TB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Small and compact so can take on the go easily. Lots of storage for all you picture users out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Takes very little space and stores a lot of info!! It was recommended by my Best Buy tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote storage is easy to use and functional. It has ample space (multiple choices) and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable external drive with plenty of storage space. The included My Passport software kept crashing, otherwise would have gave it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend! ✨

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive has a lot of storage. If you never used an external hard drive before and owned a Mac, make sure you download the correct software to use the storage properly! it takes me days and help from customer support to figure it out! I love that i can use it to back up my laptop and use a different volume in the drive to save files! it’s a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to store valuable digital files. I used the older version of this product 10 years ago & it still works , so I bought a new version which I am hoping does as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says, it's a 2 TB hard drive. Nothing to complain about, though I have trouble ejecting it as no matter what it insists files in it are still open, so I have to shut my pc down to remove it safely. This is a small qualm though, and otherwise I have no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hard drive I’ve ever had. Comes in multiple sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my passport

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs just as it should, for allowing more space and is very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed for a GREAT Value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that was a great price as well as have enough space for my Fiancée and I to upload files to clean up space for our phones, Laptop and maybe even XBOX One (Although We may need a separate one for the XOBX ONE due to the file configs between simple image, movie and music files to XBOX One Game Files). This HD is a Gem and with 2 TBs (2000 Gigs to Translate for the less Tech Savvy about HD Space) is awesome and for the Price when I got it on sale! If you need something that isn't difficult to set up and need to free up space off devices? Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and easy to transfer files to and from the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport 2TB - Good value. Does the job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to backup my personal laptop. Easy to use. Delivered quickly. Good price from Best Buy.

    I would recommend this to a friend