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Customer Ratings & Reviews

Your price for this item is $119.03

Customer reviews

Rating 4.7 out of 5 stars with 5046 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 5,046 reviews
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed extra space on my computer so this external drive was easy to use and fit all my files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and meets my sons gaming storage needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with my LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to load all my pics/home videos and view them on my TV. The only problem is I have to leave it unplugged from the TV unless in use....otherwise it squeaks like it is playing. Doesn't squeak when I am using it so I don't really know what the problem is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and easy to use. It is perfect for gaming consoles and to store files and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. It has alot of storage which can be used for literally anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact 2T External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, fast external drive with tons of memory at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device - small and portable - very light for those who need that. It is also fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an external drive, when I had to purchase a new laptop. Geek quad transferred all my old information on to new drive. Have used it on my new laptop without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Passport customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Passport 2 TB External USB because it provides a safe place for me to back-up my computer contents. The Geek Squad member who explained it to me was very informative, telling me the Geek Squad could help me with the installation, too. The new device has boosted my confidence level in my computer, which is also a Best Buy product. I also like my new device because it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does exactly what it is designed to do. it's litterally plug and play. It is an excellent product and the price is reasonable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TBs, weak design

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For value it's good, offers a good amounts of storage but downside it's very weak. Took only a few VERY small falls/hits and it doesnt work anymore. If your buying this, make sure to keep to keep it steady/accidently hit it.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi SaidA, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. If your product is still under warranty, we would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. WDConnections

  • Rated 5 out of 5 stars

    Harddrive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is very compact in size. Good amount of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD My Passport 2 TB storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Can transfer data between devices. Small size for amount of data stored

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light and no additional cables. Exactly what I needed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, capacity and portability of this hard drive. I certainly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Everyday storage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This passport is amazing all the space it gives you, and the ease of using it. Just amazing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. I use this for my Mac and it was really easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra Space

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space. Fair price, and easy you use once you format it to your computer. Can’t wait to see how much space I can clear off my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So small and light weight! Just plug USB into your computer, then drag files over. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its compact but holds so much! The price is decent as well. My son is so happy to have it!

    I would recommend this to a friend