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Customer reviews

Rating 4.7 out of 5 stars with 5088 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,088 reviews
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    WD Has Ended Support for Backup Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD Backup has passed it's end of life cycle regarding software updates. The application won't even open, thus I cannot use WD Software to schedule backups. I opened a support ticket with WD, who guided me to using Windows File History to manually backup this hard drive. Fine, I did this, and had one successful backup. I scheduled File History to backup every hour, but it has not successfully backed up since the initial manual backup. I've tried doing additional manual backups, and they are not successful. I've plugged the HD directly into USB 2.0 and 3.0 ports in both my I/O and into the case USB ports, with no success. Under no reason should a product be sold if the software is past its end of life, and File History, which is rumored to be defunct in the not-too-distant future, should have to be used. The product itself seems to be of great quality, but no software suite to compliment it completely invalidates this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive - 3C Automotive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item for one of our businesses for security purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stand out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the red color it stands out from my other external drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful for what I need. Useful . Help for extend memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact with plenty of storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quickly and easily to back up and/ or transfer files from one device to another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful for transferring contents of old computers onto my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom so she could back up her files. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to do just what it is supposed to do and i like the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debrajean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. The person I gifted it to was very excited.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Review of My Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the 1st one I bought because it did not work. The replacement worked fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a second one the first one was that good of a value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great attachment for game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it with his Xbox one.It was a little hard at first to download games but he worked it out. Definitely have to have patience.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Perfect remote hard drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble when downloading at first. I don't use it enough. It has been working fine ever since.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and great service. Loved storing my data there. Very secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to back up my computer. It got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's backing up all the time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have to worry about back up anymore. I just keep working in the background.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My daughter need more space on her laptop and this does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to back-up and your your computer files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far it works.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. I like the large capacity and smaller dimensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great addition in the home, safe our computer

    I would recommend this to a friend