Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $72.99
Clearance
The comparable value price is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 843 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External Hard Drive's ease of use and ample storage capacity. Many appreciate its compact size, reliability, and reasonable price. While the drive's color and lightweight design are also well-received, some users have noted concerns regarding the USB-A port, software installation, and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 843 reviews
  • Rated 5 out of 5 stars

    Format To NTFS To Watch Using Your TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Windows 10? Works great! Will it work for TV? You Bet! Will it work for Movies, Music, Files? You bet! IF you have some old movies that you aren't breaking copyright laws with, using WIndows 10, when you get it, plug it into a usb, when it shows up, RIGHT Click on the drive. Scroll to "Format", Should pop up a window look at "File System" if its not already on NTFS (default) then make sure it is on NTFS (leave the allocation size alone) click "Start", it will pop up a warning letting you know you are about to erase everything on the drive, GREAT!!! Do it! (It's brand new, you have nothing to lose) Give it a few seconds, If theres no files on it.. and wah lah! It's formatted for TV :) the write speed? Says online "Up to 60mbs" uhhhh, No! More like a steady 100mbs. Works great! But again, assuming your not breaking copyright laws, if you are using Windows 10, (may work for Windows 11, idk) and want it to work to play on your tv, you have to format it, it's VERY simple to do and.. you'll be able to use it on your tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect small and love color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small and compact this is. Love that it had options for colors so we can tell mine from others. The color is a nice sky blue too. Holds amazing amount of pictures that I haven’t even scratched the amount and cleared off laptop and phone full of years of pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AThomas

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually needed if you own a HP Streamer, because it has a small drive that should be free for windows 10 updates, and all other programs stored on my WD Drive, my goal is to move the Windows10 system to my WD drive, but I need to buy additional software to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but compatible

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale so I decided to purchase. Very convenient and can take it anywhere. Works with MacBook Pro. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for downloading all my games on my ps4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal I found works perfect easy to install. Would recommend this to any.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage device.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smaller external storage device if you need more space and you want something small and portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external HD was easy to install and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external for all of your saving needs. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product, very happy with purchase.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD My Passport 2TB External USB 3.0 Portable Hard Drive, and I couldn't be happier with my decision. The first thing that caught my attention was the sleek design and vibrant color, making it not only functional, but also stylish. Setting up the hard drive was a breeze; it was plug-and-play with my laptop, and I was able to transfer files within minutes. The 2TB storage capacity is perfect for storing all my important documents, photos, and videos without worrying about running out of space. It provides fast data transfer speeds, which is essential for my work. I appreciate the security features such as password protection and hardware encryption, providing peace of mind knowing that my data is safe and secure. This is a must when it comes to data protection. Overall, I highly recommend the WD My Passport 2TB External USB 3.0 Portable Hard Drive to anyone in need of reliable and portable storage. It's a great investment that meets all my storage needs with style and efficiency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical external drive with plenty of storage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does. Nice and slim, very portable. I like the color options also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bestest Grandpa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD makes a very good product. I purchased this Passport 2TB Portable Hard Drive for my Grandson, whom is starting College this year. I told him it is probably more memory than he will need for the rest of his life, but time will tell. I purchased this model because it could be password protected, in case he want to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand after all these years.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate was the other brand I use to own. WD and Lacie have been my go-to's for photography and film, and WD has never let me down with any type of failure *knock on wood*. USB3 is fairly quick, and I'm looking forward to the next iteration of USB4. For Mac users, Chronosync is a great tool to backup your drives, and WD works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Convenient

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my Linux computer and Passport was specifically recommended to me by several friends. So far I have successfully used this device with nno more trouble than any other device or product. It seems to be holding onto the hype of my friends and colleagues and is faster than I expected even on my older computer. Transfer between device and computer through my USB 3.0 is almost as fast as moving to fully mounted drives for me. For those who are interested, I am using a Toshiba Satellite C55T with Linux Mint Mate 19.3. Thumbs up for this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive, perfect for Xbox games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have that issue of game space on my Xbox, especially with the Game Pass. No complaints as there's so much great stuff. Here's where the WD drive shines! It's extremely easy to plug into one of the USB ports, a few seconds to format and ready to go. Yes, this 2TB drive isn't quite 2TB as there has to be the drivers, software, etc, but it runs smoothly, quiet and does it's job. They'll go on sale often (all their various sizes) so keep and eye and grab one when needed. Plus usually free shipping or free in store pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive because my desktop crashed. I wanted the piece of mind of having an additional external drive to backup everything besides the desktop after a new hard drive was installed. The price wasn't bad either. I feel a little more at ease using it every day. I know they can go bad too but so far I have had good luck with it and have plenty of space on it. It loads fast and I back up everything even though I save it to my new hard drive. I don't want to go through that again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital Back Up Drive 2 TB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very manageable and convenient back up drive. I had two very old laptops, one that I could not even access; however the hard drive was still in tact. I was only interested in the photos and documents. Best Buy Geek Squad was able to retrieve those from both old laptop hard drives and put on this WD Back UP drive. Now I have those special memories in a compact resource.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Product for Road Trips and Storage!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Passport is truly a lifesaver! No more multiple small thumb drives to pack along on appointments. These are perfect to set up multiple back up files on separate projects for large clients. I plan on purchasing additional My Passports (one for music only, photos only, etc.). These are especially convenient when you're traveling for business or pleasure. You can use it to save downloaded documents, photos, etc. in a safe place and organize them later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very slim, usb is a bit wobbly

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive only had this for a day but compared to other external hard drives this one is the slimmest smallest i have. its about 1/4th the size of the older model passports. the actual memory size is 1.81 tb. and it comes formatted as ntfs. i will most likely try to use fat32formatter to convert it to fat32 so it will work on my tv and playstation3 to play video files. one thing that concerns me us when i plug the usb chord into the top it has a flexibility up and down to it. im not sure if this is good or bad. maybe its on purpose to give it some leeway to not break, or maybe this is a flaw and it might snap easier leaving the thing useless i dont know. its extremely light says compatable with window 7,8,10. but i think if i make it fat32 then i should be able to use it on xp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality External Hard Drive

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pretty color, slim design, and quick function of this external hard drive make it the perfect item for me. At 2TB, it holds tons and tons of pictures from my DSLR camera and I'm not concerned about running out of space. Would definitely purchase again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful practical drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and functional. I have been using it for over a year and it has been working great.

    I would recommend this to a friend