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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 843 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External Hard Drive's ease of use and ample storage capacity. Many appreciate its compact size, reliability, and reasonable price. While the drive's color and lightweight design are also well-received, some users have noted concerns regarding the USB-A port, software installation, and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 843 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    very slim, usb is a bit wobbly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive only had this for a day but compared to other external hard drives this one is the slimmest smallest i have. its about 1/4th the size of the older model passports. the actual memory size is 1.81 tb. and it comes formatted as ntfs. i will most likely try to use fat32formatter to convert it to fat32 so it will work on my tv and playstation3 to play video files. one thing that concerns me us when i plug the usb chord into the top it has a flexibility up and down to it. im not sure if this is good or bad. maybe its on purpose to give it some leeway to not break, or maybe this is a flaw and it might snap easier leaving the thing useless i dont know. its extremely light says compatable with window 7,8,10. but i think if i make it fat32 then i should be able to use it on xp

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good backup drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Multiple available colors make identify of specific drives easy. Reasonable capacity for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love weight

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to transfer data, love the color blue, recommend to family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SO FAR SO GOOD.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is used to store the excess data and media since I have a Macbook Air with limited storage capacity. I just invested in this and wondered why I haven't gotten one before now with the constant struggles I have with my storage. I love the color, it's lightweight and is easy to use and format after checking out a couple videos on youtube. Got it on sale at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    An elegant WD PassPort Portable Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital makes reliable portable drives. A have several from the Passport line and I needed a 2 TB drive. Why blue? For the same reason one might color code any set of similar or identical items - it makes it easy to find the one I am looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great storage solution !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for a portable solution, easy to use and light enough to take anywhere !!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Reliable. Fast. Great color. Size is perfect for traveling lightly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    WD My passport 2TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD external hard drives are always great. The one I got was 2TB and it’s slim and perfect for travel. Only caveat is that the WD software won’t install. I even tried to download it directly from the website with no luck. -1 star for not being able to download the program for data recovery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and light weight. Plenty of storage space and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Trusted external storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd or 3rd "My Passport" external drive. In terms of storage space, one of them would hold everything - but I like being able to "dedicate" each one to specific purposes. And I love the variety of colors which makes it easy for me to distinguish between them without having to open them up to see what is on them. Pretty much plug-n-plsy.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Nice small package, high capacity portable drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still amazes me that a small package like this can handle 2 TB having grown up with old mechanical behemoths. This one works fine. It is not super fast transfer but it is fine for me to use as backup files or clones of operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive has a lot of storage at a great price easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Works great and was easy to plug and play.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is large enough to store all my personal documents so I don't have to have an extra PC, and can just attach to my work computer. It saved me hundreds of dollars and I'm able to easily just travel with it....as it's small enough to slide into my laptop bag. Plenty of storage and no corruption or issues to date! 3.7.20

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    LOVE THIS HARD DRIVE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this external hard drive to hold my photos and so far I've had 0 issues! It had a crazy amount of space and its so compact and light! I normally keep it constantly plugged into my desktop but I love that I can take it on the go if needed! Definitely recommend getting an external hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Decent External Hard drive.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, slim profile, large storage capacity. I like the color -- makes it easy to find.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Western Digital external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up seemed to be easy for our son, who gave me this as a birthday gift. It is perfect for storing personal data like tax returns.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 4 out of 5 stars

    Excellent Easy to Use External USB drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is easily able to backup my data, small, useful, 2TB for a very reasonable priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical external drive with plenty of storage.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does. Nice and slim, very portable. I like the color options also.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    2T portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good place to begin if you're looking to back up your work. Especially if it's a lot of pictures. These take a lot of space. The size is great, big enough to locate reasonably easy. While a thumb drive may be able to back up a lot of data, they are also easy to lose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great to have some extra space! It's easy to use

    I would recommend this to a friend
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