Customer Ratings & Reviews
- Model:
- WDBYVG0020BBL-WESN
- |
- SKU:
- 6356885
Customer reviews
Rating 4.7 out of 5 stars with 843 reviews
(843 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the My Passport 2TB External Hard Drive's ease of use and ample storage capacity. Many appreciate its compact size, reliability, and reasonable price. While the drive's color and lightweight design are also well-received, some users have noted concerns regarding the USB-A port, software installation, and initial setup process.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
External HD
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice storage and its very small/slim which makes it easy to travel with
I would recommend this to a friendRated 5 out of 5 stars
Good Product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as advertised. I used it a part of a dual-drive backup system.
I would recommend this to a friendRated 5 out of 5 stars
I like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its small and easy to travel with. Doesnt take up space on my desk.
I would recommend this to a friendRated 2 out of 5 stars
Disconnected wrong
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only bad thing is that one time the it was disconnected wrong it stopped working.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Backup Device!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than enough storage for my needs, and very easy to use!
I would recommend this to a friendRated 5 out of 5 stars
Nice for PS5 Storage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. works perfectly with our PS5.
I would recommend this to a friendRated 2 out of 5 stars
Stopped working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up and use, but after a month it stopped working. I called WD tech support and they said they were sorry but it's dead. I also lost all my data on this thing.
No, I would not recommend this to a friendRated 1 out of 5 stars
WD 1 TB Drive does not work from the first use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive for the first day when I add some files to it then after adding a password using WD utilities it just display message parameter invalid when I tried to open it. I should have returned it but I thought it was not a big deal and once I format the drive this message would stop and I could use the drive, but it did not and now I am after the allowed return period.
No, I would not recommend this to a friendRated 2 out of 5 stars
Worked great while it lasted.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive worked great for a bit. Unfortunately it has only lasted for a little over 5 months and has failed. Going through the replacement process with it now.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Passport did not work with Windows 7, I wanted it to back up my files before switching to Windows 10. Hopefully it will work better with Windows 10.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very difficult to use and does not work properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lot of difficult using this external drive with my Mac. First it wouldn't format. Actually had to go back to the store and the applecare advisor had to do it. He did the same steps we did at home but would not work on my home mac. Then it worked fine for a short time and all of a sudden I could not see the drive anymore after all of my data was already on there. After a while it came back again; again for a short time. Right now again it is not recognized by my Mac. . .would not purchase again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality, it did not make it a month. Crashed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, it did not make it a month. Crashed and no recovery. It wasted all my time in backing-up my files, and I thought I was safe. Not reliable. I cannot recommend buying this.
No, I would not recommend this to a friendRated 2 out of 5 stars
WD - My Passport 2TB External USB 3.0
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of construction is not as good as earlier units
No, I would not recommend this to a friendRated 2 out of 5 stars
Just ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so easy to use. My last passport was simple, this one not so much
No, I would not recommend this to a friendRated 2 out of 5 stars
No worries about the product. We STILL await BB to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No worries about the product. We STILL await BB to credit us for changing this transaction from a debit card to cash.
I would recommend this to a friendRated 1 out of 5 stars
Back to the drawing board
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get through the setup. WD website locked out the device and provided no method to reset. Had to return item for credit and buy another vendor's solution.
No, I would not recommend this to a friendRated 1 out of 5 stars
DOA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I connected this to my Mac computer there was a "grinding" noise coming from it. Never heard that one before. After formatting it for my Mac it would not mount on my computer. Returned this dud for a replacement. The replacement is not making sounds and is functioning fine for one day at least!
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped being recognized after 4 days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to add several GB of data from old computer stored it back in its box, but when connected to new computer it worked for an hour before the computer would stop recognizing it. Must not be a good design.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lousy support form provider and manufacture
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was unable to connect the unit online it would update. Failed after many attempts including with Western Digital so ended up throwing the MY Passport External Drive into the garbage.
No, I would not recommend this to a friendRated 1 out of 5 stars
poor back up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.although the product itself is good, the set up and auto back up features are almost non-existent. Support on the WD website is a joke. Had I know how poor the set up would be, i would not have purchased it.
No, I would not recommend this to a friend