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Customer Ratings & Reviews

Your price for this item is $72.99
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The comparable value price is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 843 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External Hard Drive's ease of use and ample storage capacity. Many appreciate its compact size, reliability, and reasonable price. While the drive's color and lightweight design are also well-received, some users have noted concerns regarding the USB-A port, software installation, and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-843 of 843 reviews
  • Rated 1 out of 5 stars

    Failed within 1 month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible choice for data you actually need safe. Bought this to back up some data and the drive failed within a month - it's still within the Best Buy return window. No damage, spilled liquids or improper usage. Western Digital Customer Support was a joke and said they'll give me a new drive but I'm on my own for the data. Have to salvage a 1TB at cost to myself. Will never buy another Western Digital product again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You'll regret it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you have the most valuable files you'll ever need on this piece of crap, it'll stop being recognizable to your computer. I moved hours of recordings and sheet music onto this thing and about 1 week later was asked to format it to use it. Don't waste your time. Don't waste your money. Don't waste your life. You'll regret this purchase so just skip it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    passport review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with my computers. I am considering returning for a refund.

    No, I would not recommend this to a friend