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Customer Ratings & Reviews

Your price for this item is $72.99
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The comparable value price is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 843 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External Hard Drive's ease of use and ample storage capacity. Many appreciate its compact size, reliability, and reasonable price. While the drive's color and lightweight design are also well-received, some users have noted concerns regarding the USB-A port, software installation, and initial setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 843 reviews
  • Rated 5 out of 5 stars

    first external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first external hard drive I've purchased and its been perfect. Super easy to set up and the transfer process has been smooth. A great price point and the blue is a great color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back-up drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid drive! I have run large daily back-ups to this drive for almost a year with no errors or other configuration issues. Very small and portable. I'd buy it again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic capability. Will get lots of use for many years to come. Bright colors make it fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The new backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the last desk top crashed hard the Geek Squad was going to back up the old hard drives, so I was going to get a different portable hard drive... The tech advised this one which was a bit less money and more durable... Worked very well and now using as weekly backup...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two computers in my office, and have found myself looking for files on one that end up being on the other. By using the Passport 2TB drive as my "hard drive" I always know where the files will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is recognizable as usb drive. Comes with utilities on drive. Backup software works fine Windows 10. Not a fan of Cloud usage and wants to force you on some of the software that can with utilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not be easier. Small compact plug and play. On sale at a great price. Small enough to fit in your pocket. Would buy again. Would make a great gift for someone who needs a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Toshiba that was giving me trouble, poor customer support. The Toshiba was erratic opening up and with 15 years of pictures I switched to the WD. The WD works flawlessly in win10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed when I had to send my computer in for replacing the hard drive. I was able to safely back up my files and continue to work during the time I didn't have my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for PS4 External Storage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PS4 to use as external storage since my internal hard drive was full. Install was super easy and I've had zero issues playing games stored on the device. Excellent price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just as I thought it would be. Love the color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute and portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, seriously there are only two reasons I picked out this external hard drive. 1; because it’s 2TB, which is what I was searching for and 2; because the color/texture. It’s appealing. It works for what I need. Was a little slow to export tons of files to from my computer, but is perfect otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these to save raw and edited photos/videos from our photo/video team. Transfer of files are very fast! No issues so far, and backed up through WD Discovery. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external drive just to use at work to save all my files and reports that I am not able to keep on the work computer because of the limited space we are allotted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. For the amount of money spent it was a good buy compared to a 1TB external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not stopped working since I bought it. It works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small size with big capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2TB drive is literally tiny and light weight. It is a simple plug and play unit and dragging files onto it is quick and easy. Worth spending the few extra bucks for a lifetime of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive with a 3 year warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a compact no nonsense portable HDD. - Does its job perfectly - It pretty quiet during operation. - Comes with a good 3 year warranty - You can encrypt your data if you need to do so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device. Weird Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great once you set it up you can even schedule regular back ups and it’s nice to carry around. The software was a little weird to install and figure out at first but once I figured it out it was smooth sailing. I just wish it was compatible for both Windows and MacOS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy way to expand memory to your Apple products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to use and straight forward. Just plug, set to be able to use with apple products (there are instructions) and you’re good to go!

    I would recommend this to a friend